Interstar Hotel

the mattress was unfortunately very bad

Great location

Great boutique hotel close to the main historic sites. Staff was super attentive and friendly and always available.

Beautiful hotel, great location which was close to the main attractions, tramway, shops, etc but also in a quiet area. Rooms were clean, beds were comfortable. Shower was soo nice. Friendly staff in both reception and kitchen. Tea, coffee and biscuits at reception area with seating area both inside and outside. Breakfast was adequate, freshly made omelettes on request, beautiful fresh breads too. Hot and cold selection of food. There was an earthquake while we were there and the hotel staff were quick to evacuate the building safely and were very attentive to making sure everyone was ok.

Absolute Empfehlung!

Great location, horrible service The hotel’s location is fantastic, within walking distance of the Bazaar and the two famous mosques. However, the service was disappointing. The staff was rude, and our room was not cleaned daily unless we specifically requested it. Basic amenities, like coffee, were not replenished. During breakfast, I asked the kitchen staff if I could have an extra omelet, and the response was shocking. The lady seemed upset and told me there was a strict limit of two eggs per person. She then proceeded to tell the entire hotel staff about my request, which was both unprofessional and embarrassing. Additionally, I had booked an economy two-bed room, and the queen bed was broken. When I addressed this with the front desk, the gentleman dismissed my concern, saying, “This is the room you booked for the price you are paying.” I was stunned—especially knowing there were other hotels in the same price range that offered much better accommodations. Overall, I’m very disappointed and don’t understand how this hotel has such great reviews. I would not stay here again.