Galata Times Hotel

My experience at the hotel was nothing but unpleasant. -While checking in with my family, I was greeted by the most unfriendly staff. After presenting UK passports of the whole family, was asked for a birth certificate of my child which I obviously do not carry and have never been asked before! -The hotel lobby is narrow and tight, very unwelcoming and definitely what a 4 star (claimed) hotel should NOT look like -Finally when I could prove that I was actually the parent of my child,  I was handed over the key and took the tight elevator to our room on the fifth floor .  -the room was very small, had a balcony facing a block of cement of the adjacent building (so no air or light) , lighting in the room was pathetic.  -the bathroom was ok but had used shampoo and conditioner bottles in the shower area -the breakfast area had nice views but the food items were limited and not fresh. Strawberries had mould , the cucumbers tasted bad.  The online reviews about this hotel are fake . I wouldn’t rate this as a 4 star, almost it’s a 2 star . Definitely would avoid at all costs!

早餐豐富、露台風景絕美，房間簡約，感謝前台工作人員幫忙訂taxi，終於打到價格正常不坑人的出租車！ 離galata tower、獨立大街步行距離很贊。