Hotel Morione & Spa Center

The hotel location is great, the rooms are clean, but the staff are hard to deal with

Conveniently located in one of the better suburbs of Istanbul. Everything is within walking distance. Close enough to a main road but not close that close where the noise of busy traffic interferes with your stay. Shopping both high end and bargain hunting is close by. Grand Bazaar is a 14min walk over the Galata bridge. A cute boutique 4 story hotel with Rooms that are very clean and comfortable. As expected anywhere in Turkey hotel staff are extremely accomodating to your needs and are happy to provide you with what else you may require. Definitely will rebook upon my next visit.

The hotel has an excellent location and that is all. It advertises itself as a 4 star hotel, but it's a 2 star hotel at best. While on my honeymoon, I was scared for my wife's and my own safety staying there... after only four hours. Minor Problems: The elevator doesn't work and most of the services listed are not available. When we got to our room there was no hand soap, the hair dryer smoked when turned on, and there was hair all over the floor and bed. When we went to the front desk, the attendant told us all of the problems were fine, and he got angry that we complained. After much debate about the lack of soap, the attendant solved the problem by giving us a bottle of liquid dish soap from the staff room and told us not to bother him again. I asked if we could change to an equivalent room or an upgrade because of all the problems and he said no or you can rebook for $500 more per night. Again these are the minor problems. Major Problems: I later went down to let him know that there were no batteries in the tv remote only to find three men counting cash at a table in the lobby. The attendant told me I was becoming a problem, and that if I had any more issues, I should call instead of coming to the desk because it is dangerous. The implication was that these gangsters counting the cash ran the hotel, and I was making him look bad. He then pointed to a bandage on his arm and shushed me away. As I went back to my room, the electricity went out on our floor. I called the front desk 4 times over the next hour to no answer. At this point, I no longer felt safe and found a new hotel a few minutes away. This was the worst hotel experience of my life. I've never written a review for anything, but I though you should be warned about this scam of a hotel.