Sultanahmet Suites

Сарай, одним словом. Приехали заселяться, нас повели в какое-то другое место, полнейшая антисанитария, плесень, прокурено всё. Туалет грязный, всё грязное, дверь деревянная на ключе,и не закрывается. Менеджера как таковой нет. Мы там не остановились, сняли видео для сайта,но нам ни сайт ни отель в кавычках, деньги не вернули. Это тупо кидалово, тут вообще не бронируйте. Полный игнор и со стороны менеджера, и со стороны сайта. На этом сайте, многих объектов просто по факту НЕТ В РЕАЛЬНОСТИ.... Испортили мне отпуск....

Extremely Disappointing Stay – Misleading Listing and Poor Service We booked a 3-night stay at Sultanahmet Suites in Istanbul, expecting a 4-star experience, but the reality was far from acceptable. The hotel has grossly misrepresented itself online, especially on Google, using outdated and misleading images that show a modern building and attractive terrace views. In truth, the property is old, poorly maintained, and not suitable for a comfortable stay, particularly for families. From the very first night, basic amenities failed. The water heater didn’t work, and the AC was blowing hot air. We had to call the manager, Huseyin Emiroglu, at midnight, which was frustrating but necessary. Shockingly, the same issues repeated every single day, leaving us unable to sleep properly or even take a proper shower during our entire stay. To make things worse, the manager was rude and dismissive, blaming us for calling too often instead of addressing the root problems. The staff were unprofessional and visibly irritated whenever we sought help, making our experience stressful and unpleasant. Additionally, the rooms were dirty, smelly, and poorly cleaned, which only added to the discomfort. Even worse, the main door lock was broken, compromising the safety of our family throughout the stay. Sadly, this horrible booking was arranged by Travel Tycoon agency (Booking Ref: 82083) as part of our Turkey trip, which added to the disappointment. Given the misleading information, lack of basic hospitality, and serious cleanliness and safety concerns, we cannot recommend Sultanahmet Suites to any traveler.

Huseyin beye mükemmel konaklama icin tesekkür ederiz. Cocuklu aileler icin kesinlikle uygun ve tavsiye edilir. 👏👏👏 Fiyat olarak uygun, ve odalarin büyük olmasi cocuklu aileler icin büyük bir avantaj. Hijyen ve oda servisi super👏 Istanbulun merkezinde mükemmel bir mekan 🤝