Все было отлично! Номера комфортные, обслуживающий персонал вежливый и заботливый. Красивый внутренний двор, разнообразный завтрак. Завтрак даже очень понравится.
Из минусов - отел немного поизносился. Тем не менее, время проведенное тут было прекрасным
Majoituspaikan vastaus: Dear Guest ,Thank you for your thoughtful review! We're delighted to hear that you found our hotel comfortable and that you enjoyed our service, peaceful atmosphere, and meals. While our hotel carries a classic charm, we strive to provide an exceptional experience for our guests.It’s great to know that even after exploring a local specialty hotel in Istanbul, you still preferred your stay with us at Grand Hyatt. We truly appreciate your kind words and hope to welcome you back for another wonderful stay in the future. Kind Regards,Guest Services
Paparks
King-huone ‑ Savuton
Majoittunut 2. 2025
Yksin matkustavat
3 arvostelu
2.0/10
Lähetetty 14.3.2025
체크인 시 조식 추가를 제안한다. 그들은 그것이 20유로라고 설명하나 그들은 세금 등에 대한 아무런 설명 없이 체크아웃 시 25유로를 요구하며 이에대한 문제를 제기하자 그들은 싸우려고 한다
Käännä
Majoituspaikan vastaus: Dear Guest ,We sincerely apologize for any misunderstanding or inconvenience you experienced regarding the breakfast charge. Transparency in pricing is very important to us, and we regret if there was any miscommunication.Please rest assured that we take your concerns seriously, and we will review our processes to ensure all charges, including taxes and currency conversions, are clearly explained at check-in. If there was any error in the final amount charged, we would be happy to look into it and assist you further.Please feel free to contact our front desk or customer service team so we can resolve this matter to your satisfaction. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Kind Regards,Guest Services
Anonyymi käyttäjä
Grand Twin Suite -tupakointikielto
Majoittunut 11. 2024
Matkusta ystävien kanssa
21 arvostelu
9.5/10
Mahtava
Lähetetty 5.3.2025
挺好 樓頂每天的食物供應很豐富
Käännä
Majoituspaikan vastaus: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regardsGuest Services