The Galata Istanbul Hotel - MGallery

The Galata Istanbul Hotel - MGallery arvostelua

The Galata Istanbul Hotel - MGallery

Arap Cami, Bankalar Cd. No: 21, Beyoglu, Istanbul, 34420, TürkiyeNäytä hotellin tiedot
The Galata Istanbul Hotel - MGallery
The Galata Istanbul Hotel - MGalleryThe Galata Istanbul Hotel - MGalleryThe Galata Istanbul Hotel - MGallery
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
69 arvostelu
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet4.3
Palvelu4.2
Puhtaus4.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(69)
Positiiviset arviot(14)
Arvostelut valokuvien/videon kera(6)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 9. 2024
Liikematkustajat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.12.2024
房間設施完善
Käännä
Vieraskäyttäjä
Deluxe King Size --huone
Majoittunut 6. 2024
Pariskunnat
21 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.7.2024
Great location for getting around and walking around city. Perfect for couples
Käännä
Vieraskäyttäjä
Deluxe King Size --huone
Majoittunut 4. 2024
Pariskunnat
2 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 9.6.2024
Like the location. Close to many attractions and good restaurants . Lack a lot of amenities but made up with the location. Easy excess to the tram station and within walking distance to Galata tower. Front desk staff not very friendly and helpful.
Käännä
Vieraskäyttäjä
Juniorsviitti - King-size-vuode
Majoittunut 4. 2024
Pariskunnat
1 arvostelu
4.7/5
Mahtava
Lähetetty 27.5.2024
Excellent hotel with outstanding location near Galata tower. Impeccable service and cleanliness. However, my issue is not with the hotel but with Trip.com. I had booked 2 sea view rooms through trip.com. However, the reservation instructions provided to the hotel did not include “sea view” rooms. I was given 1 room in the basement with no views and one on the upper floors with partial sea view. Although Trip.com refunded a portion of my fees, it was an utter let down on expectations that partially ruined my holiday
Käännä
Vieraskäyttäjä
Deluxe King Size --huone
Majoittunut 4. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.5.2024
Цена и качество, отличный отель с удобным месторасположением
Käännä
Mario
King-vuoteellinen classic-huone
Majoittunut 12. 2023
Matkusta ystävien kanssa
16 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 9.2.2024
Tutto fantastico peccato che a colazione alle 10,20 non hanno voluto prepararci un uovo in camicia
Käännä
Majoituspaikan vastaus: Dear Valued Guest, First of all, we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. We will share your valuable comments (positives and negatives) with our team members and we assure you intensive training programs will be added to the yearly training plan. Also, we are thankful for bringing the issues to our attention and letting us improve our service quality, and necessary preventive and corrective actions will be taken as soon as possible. Best Regards,
Alexei K
Deluxe King Size --huone
Majoittunut 8. 2023
Liikematkustajat
18 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 14.12.2023
Отличный отель, очень удобно распложен. Близко до всех основных достопримечательностей и видов транспорта. Мое пребывание было испорчено только ужасным запахом в ванной комнате, который несмотря на мои просьбы, отель не смог устранить.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, First of all, we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. We will share your valuable comments (positives and negatives) with our team members and we assure you intensive training programs will be added to the yearly training plan. Also, we are thankful for bringing the issues to our attention and letting us improve our service quality, and necessary preventive and corrective actions will be taken as soon as possible. Best Regards,
murphylin48
Deluxe King Size --huone
Majoittunut 9. 2023
Perhe
49 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.10.2023
房間內如想像中的設計有气質、早餐很棒值得、環境也很美、加購了飯店的土耳其浴覺得還好可以找更好的體驗、住了5晚很舒適、附近有很棒的餐廳跟咖啡館、去獨力大街跟搭地鐵都很方便、地理位置很好、唯獨有兩晚碰到假日、晚上演唱聲音很吵😂
Käännä
Majoituspaikan vastaus: Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards
Vieraskäyttäjä
Superior king -huone
Majoittunut 5. 2023
Liikematkustajat
2 arvostelu
3.5/5
Lähetetty 19.6.2023
Bien placé mais petit déjeuner sans plus
Käännä
Majoituspaikan vastaus: Dear Valued Guest, First of all, we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel Mgallery experience. We will share your valuable comments (positives and negatives) with our team members and we assure you intensive training programs will be added to the yearly training plan. Also, we are thankful for bringing the issues to our attention and letting us improve our service quality, and necessary preventive and corrective actions will be taken as soon as possible. Best Regards,
Vieraskäyttäjä
Superior king -huone
Majoittunut 4. 2023
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.5.2023
Very good hotel. Located in very strategic area.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Tauqeer
Majoittunut 10. 2022
Liikematkustajat
1 arvostelu
1.0/5
Lähetetty 6.11.2022
Horrible staff always giving excuses They are not professionals They charged me 100euro without any reason and did not agree on anything I felt cheated and service was unacceptable I will not recommend this hotel to anyone
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,