South Palm Resort Maldives

Everything was amazing This our third time to visit Maldives and best one of them

在馬爾代夫的最南部，需要乘坐馬爾代夫的國內航線前往，並在抵達後轉乘酒店的快艇到渡假島。 酒店的接機送機還是非常不錯的，還贈送了國內出發的機場貴賓室。 不知道為什麼原因，這裡的海水很多都是海藻，下水出來後一定要沖洗乾淨。 房間一定要預訂海邊房型，價格都一樣，有日落房間還有其他許多選擇，但一定要選擇海灘房，其他的房型有許多被樹木徹底的遮擋，或、還裡面都是石頭，還特別的水淺。

We went as a family of 3 adults on 13 th March 2025 for 10 nights. We landed at Male airport on 14 th at 4.55 am where we were supposed to be met by representative from South Palms but he was not there. We asked other hotel reps who said he will come soon and asked us to wait or go to information desk. Information desk gave us resort’s phone number. Called resort they told us he will there soon. Finally rep showed up at 8 am whilst we waited in hot humid waiting area. There was no apology and he took us to domestic airport lounge and told us he will be back at 10.30 am to check us in flight to Gan. He did not show up at all so we went to check in at gate. Luckily there was airport manager who checked us for flight departing at 12 pm. Blue Bay do not provide any documents for transfer from Male to Gan! So after 25 hours journey we reached the resort. The resort is absolutely stunning but the management let it down. We were staying in beach villa which was basic but had everything you needed. The beds are rock hard I have returned with backache. The resort manager came to meet us in the evening because I had emailed Blue Bay because the trouble we had at arrival. The manager kindly offered to upgrade us to water villa or to pool villa but both of these were unsuitable to us. The water villa is nice but has no sun cover , the sun bed is for 2 people and the access to sea is unsuitable. The pool villa has pool with no seating area,the seating area is room with window and door with no view to sea or pool. The pool is also enclosed by walls on all 4 sides so no views. Not sure how is one able to relax on bean bags in a room with large window and no air in the stifling heat. The manager then offered us 2 bottles of J P Chenet bottles of wine. I had to sign a document which stated that “ by accepting these 2 bottles of wines I will not be claiming any compensation for the troubles we had on our arrival”.! This was demoralising and very petty. There is one restaurant at this resort it is huge with no air conditioning and few working fans. When we went for our dinner we were not allowed to seat to where we liked we were told that these were reserved and showed us to table with no fan above and not near a window. So we had our dinner because we were exhausted. Next day we asked for a better table and after tipping we were showed to a table of our choice. We have visited numerous hotels and resorts all over the world but have never experienced such behaviour where the resort staff stipulate where we can sit. These table was assigned to us for the rest of our stay. The restaurant has minimal choice of food where you can find something to eat. The food is not refilled, no one checks and when you ask it takes about 10 minutes for it to be refilled. Couple of times we were told they have run out! This was not near closing time either. The deserts is bare minimum, they never refill fruit. The fruit offered is either water melon or pineapple nothing else

We have just got back from a weeks stay in a water villa I was worried after reading some of the reviews about the transfer flight but we were met by a south palm rep and taken to the vip lounge which was lovely plenty of food and comfortable seats and aircon. We waited roughly 4 hours for our flight which was comfortable.the speedboat was around 20 minutes and we were met at the pier by the staff taken to reception given a lovely welcome drink and cool towels. Everything g was explained and we were taken to our water villa 621. The room was a good size with a comfy bed lovely bathroom, a safe and aircon. The fridge items are chargeable and expensive so take snacks with you as it is only drinks in the fridge. You get bottled water twice a day delivered and if you need more you just call reception. The beautiful view made all the travelling worthwhile. The furniture on the veranda was quite worn out and there were large pieces of wood stuck up on the decking so we had to be careful and wear shoes at all times. The sea was clear and really warm we saw manta rays stingrays turtles, baby sharks, lion fish and trigger fish to mention a few. We spent hours snorkelling, take your own snorkels as the ones from the dive centre aren’t very good.also take sea shoes as the beach and water can be quite rough under foot. Our first night we went to the only restraurant which is buffet style, the other bar on the island was closed. The restaurant is really really hot no air con and we dreaded going for food. We were disappointed with the food there wasn’t a lot of choice and the hygiene and food safety leaves a lot to be desired. They do cook chicken tuna and beef in front of you but who knows how long it’s been sat there uncovered in the immense heat. There is a pasta making station which we lived on but the pans and cooking area isn’t very clean. There’s 2 “cool” rooms one with salad items but we saw ants in the food and bugs on the lettuce leaves on 3 occasions. The other room has deserts in some are ok but very limited in what was on offer and a lot of the time if you don’t get there early the food is gone and not replenished. We were tbh disgusted in the choice and food hygiene and cleanliness. There was 1 bar on the resort the All inclusive drinks I’m sure were watered down as they didn’t taste like they had any Alcohol in them. You can of course but cocktails but they are expensive. The entertainment is limited, there was crab racing one night, karaoke another and a couple of nights with singers. We were disappointed in the pool area the sun beds are falling to bits, you can have drinks but there’s no waiter service. Pool towels are provided. We did the trips on offer dolphin watching, shark Feeding and fishing and snorkelling these were really good activities. The staff are all lovely and friendly, but the resort is not 4 star as advertised I would say 2+ or 3star at the most.it is very very rundown it needs a large amount of money spending on it

Our time at South Palm resort was amazing on all levels. The staff were very friendly and always went out their way to provide a 5 star experience. The beach villa 116 was spacious always clean and provided everything you needed for an enjoyable stay. The room cleaner was super efficient and kept the villa spotlessly clean and topped up with fresh water twice daily and coffee and tea. The air conditioning in the room worked very well. We liked the fact that at the main restaurant a lot of food was cooked to order at the food stations creating less food waste and nice to have the meal cooked from scratch. There was good variety of food for all meals. The beach bar by the outside pool served a good variety of drinks and the sta ff were always friendly and helpful. The reception staff were always quick to act on requests and had great customer service skills always polite and helpful. So lots of positives for this Holliday stay. The only one thing that would have made our holiday experience even more enjoyable would have been to allow us to take back drinks to the room when you placed an order at the bar. Overall this was a 5 star holiday 10/1 0 I would definable recommend a holiday to the South Palm resort. Thank you to all the staff that really looked after us during our stay 😊

Just returned from lovely break here. It does take a long time to get to South Palm Resort as there are only 3 daily flights between Male and Gan but we were met by a resort representative who took us to the lounge on our arrival and then met us again to check in for transfer. Internal flight was 70 mins then speedboat trip was 15mins. Stayed in an overwater villa which was very clean and was cleaned, water replenished etc twice a day. Billal was a very friendly housekeeper, Infact all the staff were extremely helpful and pleasant that we encountered. Ali was great and our waiter (Solly?) was too. We did the shark/fishing/sunset trip and it was well worth it- it was cancelled one day due to engine trouble but rearranged to the next day. The food was ok once you worked out the various stations that cooked things fresh for you and while there wasn't huge variety what we had was very tasty. We aren't big drinkers anywat but the drinks available were absolutely fine for us. The views here are amazing and from our water villa we saw a turtle every afternoon. The island is really clean and the buggy transport easy to arrange with a quick call to Reception. Overall, we were happy here, particularly for what we paid, and loved the views, the friendliness and laid back feel.