Puutarhanäköala Superior-kahden hengen huone, savuton
Majoittunut 6. 2024
Liikematkustajat
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 15.7.2024
房間很乾凈,設施比較新,有提款機可以很方便的換錢,環境很好。
Käännä
Majoituspaikan vastaus: Dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General manger
Vieraskäyttäjä
Järvenrantahuone, kahden hengen standardi, savuton
Majoittunut 2. 2024
Liikematkustajat
3 arvostelu
2.0/10
Lähetetty 10.3.2024
這個酒店知道會住的時間長,馬上上調價格,現在標出的價格有早餐和無早餐差3元,真奇葩,就為了宰客
Käännä
Majoituspaikan vastaus: 尊敬的客人,感謝您抽出寶貴時間告訴我們您在 Mercure Ismailia Forsan Island Hotel 的體驗。很抱歉,您的體驗沒有達到您的期望;請允許我表達我最誠摯的誠意道歉。您的滿意是我們的首要任務,請注意,我們立即採取行動,通過聯繫網站了解他們錯誤地添加了我們酒店無法提供的報價,因為我們總是熱衷於通過我們的直接網站 All.com 或簽約的 OTA 提供最優惠的價格比任何其他網站。請注意,價格也根據酒店的供應情況、房型和景觀而有所變化。再次感謝您分享您的意見,因為這將有助於我們確定關注的領域並立即採取行動,以增強我們未來客人在我們中間的體驗,我們希望您能給我們機會在不久的將來更好地為您服務。真誠地阿里·阿卜杜拉總經理
Vieraskäyttäjä
Järvenrantahuone, kahden hengen standardi, savuton
Majoittunut 9. 2023
Liikematkustajat
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.10.2023
房間略小,服務周到
Käännä
Majoituspaikan vastaus: 尊敬的客人: 感謝惠賜有關下榻 Mercure Ismailia 的寶貴意見。收到積極的反饋總是很高興的。我將與我們的團隊分享您的意見。我深信,這些意見將鼓勵所有員工,因為我們努力不斷提高服務品質。再次感謝您分享您的經驗,我們希望您的下一次訪問將像上一次一樣愉快。此致 ALI ABDALLAH 總經理
Vieraskäyttäjä
Puutarhan puolella Standardi Twin Huone Ei tupakointi
Majoittunut 4. 2023
Matkusta ystävien kanssa
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.6.2023
Good !
Käännä
Majoituspaikan vastaus: dear Guest We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
HosamEldin
Puutarhan puolella Standardi Twin Huone Ei tupakointi
Majoittunut 2. 2023
Yksin matkustavat
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 20.3.2023
Was a nice hotel , the garden view better than lake view specially by night
Käännä
Majoituspaikan vastaus: dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
Vieraskäyttäjä
Järvinäköala Privilege kahden hengen huone, savuton
Majoituspaikan vastaus: dear GuestWe very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IbrahiemGeneral manger
Vieraskäyttäjä
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 23.4.2025
I want to give a special shoutout to Toqa, who works in the service team. She was incredibly polite, professional, and always had a bright smile.Her attention to detail and dedication to ensuring guests are comfortable truly stood out....
Käännä
aditya
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 5.4.2025
Excellent
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 17.3.2025
It's was an amazing acomndeion I don't usually write reviews, but my experience this time was wonderful by all standards, from the time I contacted them to confirm the reservation, to their reception of me in a way that made me feel proud in front of my family. The faces of the reception team were Smiling and welcoming all the time, and they were the height of professionalism. I remember two names in particular because they helped me throughout the period of stay, which was unfortunately short, and they are Ms. Veronia and Mr. Omar khaled and mr Hamed from the reception department. They are in the right place.The rooms were professionally appointed and the room service was very responsive to requests. Over all My experience was definitely worth the time I took to write this review and thank you so much to everyone who made my experience a happy one.
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 14.3.2025
It's was an amazing acomndeion I don't usually write reviews, but my experience this time was wonderful by all standards, from the time I contacted them to confirm the reservation, to their reception of me in a way that made me feel proud in front of my family. The faces of the reception team were Smiling and welcoming all the time, and they were the height of professionalism. I remember two names in particular because they helped me throughout the period of stay, which was unfortunately short, and they are Ms. Aya and Mr. Youssef from the reception department. They are in the right place.The rooms were professionally appointed and the room service was very responsive to requests. Over all My experience was definitely worth the time I took to write this review and thank you so much to everyone who made my experience a happy one.