S Chalet Islamabad arvostelua

LO MAS DESTACABLE EN POSITIVO HA SIDO LA CALIDAD, Y BUENA DISPOSICION DEL PERSONAL DE RECEPCION Y ADMINISTRACIOM. TAMBIEN FUERON GENEROSO Y SIMPATICOS EN EL SALON DE SERVICIO GASTRONOMICO. LAS INSTALACIONES SON ADECUADAS A ESE TIPO DE SERVICIO HOTELERO TRATANDOSE DE UNA CASA GRANDE ADAPTADA PARA ESTE TIPO DE SERVICIO. EL DESAYUNO BUENO DE CALIDAD Y SABOR, VARIADO MENU.

Posizione strategica posto tranquillo

很好，態度很好

服務好，但偏僻

Very good hotel to stay. Very clean. Have pickup and drop off airport service

Friendly staff and delicious food

Great location but need better customer services I highly appreciate the hotel’s flexibility in accommodating my schedule change with reasonable charge for partial cancellation. While I like the size of the hotel (not huge like Marriott and Serena) and the warm welcome by most of staff, it would have been greater if the hotel does more staff training to share the same information to guests. I needed to double check and ask several times on the same issues with different personnel, which was exhausting during the intense business trip. The list of making a room would be more helpful to avoid missed items, too, which often happened. These could have been easily avoided if the manager ensure the consistent messages among different staff, especially at the reception, which was the face of the hotel. The fourth floor is not recommended at all in terms of the quality of the room. Other than that, I like the location of the hotel.

Clean rooms.

Very friendly staff. Hotel itself was really clean. Surrounding area was really nice. Recommended

Very pleasant and helpful staff. I told them I was getting married and they had extra special touches to my room. Very thankful for that. Food was excellent and loved the option for room service.

The property is in a convenient location and the staff are helpful.

beware We booked this hotel on booking for one night and everything went quite well, so we decided to stay there again for two nights on our return trip. This time, there was no hot water. Imagine our surprise when the bill came and it was DOUBLE the price for the same quality room as the first time. We sent laundry and the price was exhorbitant: 60€ for one bag of dirty clothes. We could have bought new clothes for the same price.