Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Updating my review, unfortunately arriving home I was caught off guard with 3 transactions made with my Mastercard, mind you not once did I take out my credit cards. From the airport no check in bags to getting a taxi to the pier leaving from Renaissance Hotel. From arriving at the pier at Almare, still had my purse w me not once did my purse left my side until arriving at the room. Where I left all my belongings. I was naive to think my personal information was safe, so no I did not think about putting my credit cards or passport in the safe. I’m not only angry at this but sad that truly no one can be trusted. It was weird one night, after the room already was clean a lady stop by saying she has to leave clean towels which we did not request. Another off event, I had press the button to DO NOT DISTURB and a gentleman opened my door after knocking once. I was asleep. Scary to be honest. And last but not least another reason for a one star is the supervisor or manager or whatever he’s name is ALAN! He is Not about the guests. I didn’t beg my husband to let me come here to get it ruined by ALAN, as a captain I get you are doing your job but as well you are the voice of the guests to let the higher up know what guests want. Definitely will not be coming back. Try Impression by Secrets instead guys.

This was the best luxury, adults-only resort that I have been to in Mexico. The food was exquisite and did not taste like resort food. It was intimate and the staff was wonderful. If you can get their private boat from the Renaissance directly to the resort (and back), then stay here!

The service was excellent. Mostly the food was very good, but a little uneven. Had a wonderful massage at the spa.