Enigmatic Beach Hotel

We had booked an upgraded room with tub. The pictures looked nice online. When we arrived we were switched to another room at Nomads. We had paid over $300 per night for the upgraded room and were given one that rents for around $150. The espresso maker did not have coffee pods. We asked at front desk and the man said they didn’t have any and did not try helping. The in room safe did not work so we were concerned about valuables. The hotel had a nice view but the pool was very dirty and had electrical lighting fixtures just hanging underwater. It did not give a feeling of confidence. Basically Nomads is a hostel and we feel pretty deceived on their operation trying to sell us a fancy room at very high price. The service and accommodations did not match.

Updated and realistic photos need to be submitted for this property. By far the best representation of false advertising. The “deluxe” room was not even close to deluxe. Upon entry the room was noticeably damp and dark, the sheets were practically wet. There were no screens on the windows, and gaps so large in the windows that bugs for sure could come through. We asked for an upgrade and we were put into a hostel, across the street. Again hugely disappointed in the room offerings. The music was so loud until 1am, it was disturbing. Then there was a festival next door that they failed to mention, it went until 8:00 AM! So loud our bed was shaking from the bass. And fireworks at 2 am…This was a huge disappointment that they didn’t inform us about this festival next door… we would have stayed somewhere else. Unacceptable. The pool was dirty and deck unsafe the outdoor furniture breaking down and covered in bird poop, the drinks and food expensive. Subpar.