The location is good; it’s located at only 20 minutes-walk from Jolfa district and 10 minutes away from Naqsh-e Jahan by taxi. Also the hotel room was clean. The cleaning staff was very friendly and kind.
Hotel is very modern just like other high end hotels in our country. Service is really excellent!
Käännä
Vieraskäyttäjä
Majoittunut 11. 2024
Muu
1.0/5
Lähetetty 26.12.2024
I had a terrible experience at this hotel during my trip to Iran after four years, while recovering from surgery. I stayed with my family for three days, and on the final day, my wife joined us. Shockingly, the hotel staff refused to let her enter the room I had already paid for unless we provided documentation proving she was my wife. What made this even worse was the disgraceful behaviour of the reception staff. The receptionist rudely interrogated us, asking intrusive and humiliating questions and repeatedly doubting whether we were truly husband and wife. His tone was degrading and offensive, treating us as though we were criminals. This was not just frustrating but deeply embarrassing, especially given my vulnerable condition with a visible bandage on my head. Despite paying a high price for our stay, we were subjected to this appalling treatment. While I understand cultural norms, there is no excuse for such inhumane and unprofessional behaviour. This experience completely ruined our journey. I strongly advise against staying here if you value respect, dignity, and decent hospitality. To anyone planning to stay at this hotel, I strongly urge you to reconsider another place.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 3.10.2024
I had such a nice time here with my family, the location is the best, the room had an amazing view to the famous lannmark 33 Pol, and around it we have everything. The staff were friendly and super helpful, also the room was spacious and comfy. Last but not least breakfast was 10/10!
Käännä
Vieraskäyttäjä
Majoittunut 7. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 29.8.2024
I'm staying in the hotel right now for 4 nights. The room facilities and breakfast are acceptable. The only thing that bothers me is that the swimming pool and gym have extra charges and are not included in the hotel package. There are no electricity sockets near the beads.
Käännä
Vieraskäyttäjä
Majoittunut 6. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 30.7.2024
It is the best hotel in Isfahan. I stayed for two nights. Everything was great The fourth and fifth floors of the hotel were newly renovated and of excellent quality. Great location next to Thirty-Three Bridges with a beautiful view The traditional restaurant in the garden was great.
Käännä
Vieraskäyttäjä
Majoittunut 5. 2024
Muu
1.0/5
Lähetetty 3.6.2024
I was there with my family and my husband for vacation. I really had a very bad experience. The worst hotel i have ever experienced. Rude staff , bad service also they get money for using the pool!!!!!! I was really disappointed. Thus is not what you ecpect from a five star hotel.
Käännä
Vieraskäyttäjä
Majoittunut 11. 2022
Perhe
3.0/5
Lähetetty 7.12.2022
kashan is a very nice city to visit Staff is good, Good service from reception a simple breakfast No good parking for cars big room and the price is low far from city center Thanks to Mr. shekhi for helping us to visiting Kashan