Hotel Alcazar Irun

Bien mais quelques défauts , j' avais demandé un lit double on se retrouve avec deux petits lits porte qui se ferment mal. Sinon ça allait dans l'ensemble même si a l' accueil ils font un petit geste commercial car ce n'est pas la première fois fois que j' y venais

Edifício antigo muito bem localizado no centro de Irun, arborizado e com bom estacionamento gratuito. Conheço este hotel desde 2015, utilizei várias vezes e sofreu várias remodelações que o tornaram mais atual e menos decrépito. Nesta minha última estadia achei que o pequeno almoço estava pior sumo horrível, croissants gordurosos e não há café de máquina, só de cafeteira e solúvel. Quanto aos quartos os colchões e almofadas estão gastos e necessitam substituição. Fiquei desiludido porque as melhorias pararam e até retrocederam.

Plus The location of the hotel Breakfast was very nice and plentiful Minus The decor of the rooms looked dated relative to the photographs we had seen when making the booking Reception could have been more welcoming when we turned up to book in

Very pleasant hotel with excellent, friendly, staff. Very clean hotel and excellent value for money. Rooms 219 & 221. The breakfast selection and quality was very good. Great location with cafe's and restaurants close by and a good shopping centre next door. Nice balcony, with ashtray, good option if you are a smoker Totally recommend the Alcázar Hotel.

We were allocated room 127 which was close to the open atrium leading to reception and above the hotel's restaurant. We could hear the dull thud of techno music from our room which is not what we paid for. I went to reception to ask when it would cease and I was advised that it would "be soon". At 10:00 pm, I wnt back to reception to say that I could still hear the music and was advised that it had been turned down but I advised the receptionist that I could still hear it from my room. The receptionist allocated me a different room away from the noise. I did not need to move my luggage until I left the hotel the next day. So although my initial experience was not good, the hotel did their best to rectify the issue as best they could. So, I have awarded them 5 stars because the outcome was very satisfactory.

Pero imposible...no nos hicieron la habitación , lo comunicamos a recepción y ni se disculparon...te cobran un servicio que no te dan ...nos tuvimos que secar con toallas de lavabo.El personal en general muy antipatico.