Curious05033461557
21. marraskuuta 2023
The google pics show breakfast, but there is no longer a breakfast available. Also, there are pics of a pool but it looked out of service. This place is run down. The pics that look nice must be outdated. When we arrived at around 10:30 at night, several people were hanging out on the balcony talking and or smoking, which was the 1st red flag. We drove around to the other side of the building to park and could see someone standing right next to the door of the room we were assigned, talking very loudly on the phone. We immediately went back inside to ask if we could move rooms, but were told they were sold out. I'm not even sure that's true since the website was still showing rooms available. We hauled all of our stuff upstairs and opened the door to a pitch black room. The light switch by the door didn't work (or that light bulb was burnt). I used my phone flashlight to search for a lamp and found one towards the back of the room. I noticed some dirt on the chair before I sat down, so I wiped it with a wet towel. It was filthy! Then, an earwig crawed across the floor. I pulled out my flashlight again and inspected the room a little further and decided it wasn't worth the risk to sleep here. I paid extra for a "premium room" by the way. We called the 3rd party we booked through to see about a refund. While on hold with them, the front desk called our room. She chewed me out for not calling her first to give them the opportunity to fix the situation. I told her there wasn't anything they could do to fix it since she already told me this was their last room available, so I didn't think that was necessary. How are you going to "fix" a gross room? She refused to give us a refund for the night, but we left anyway and found a significantly better hotel about 15 min away. Honestly, this whole area looked pretty bad, so I'd be hesitant to stay anywhere around here, especially at a high price. This should be like $50. Not sure how this place has such good reviews. Be sure to sort by newest date and you'll see all the negative ones.
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