Regency Inn Iola

Booked a room on Orbitz for a set price. Owner didn’t honor set price and charged more supposedly due to booked room type not available at near empty motel. Most will honor price if room type not available.

These crooked AF people First off when I walked in the door the owner was calling the front desk to tell them how much to charge me, they disregarded my reservation, ignored my price guarantee, told me I still owed them after they took every dime out of my account, refused to refund my money when I realized. What they was doing, was told I was beat I wasn't getting a refund and that I had to take the room, I was robbed, forced to stay there I want my money back, all of it, I didn't want that dump of a room after what they took from me. Was told I would get a partial refund after I checked out and that was hours ago .I want all of my money back, all of it, I will not stay there or use this service again ever.

It’s ok For the price and area it was ok... the sheets were definitely not clean but at least there wasn’t carpet in the room.. kind of a sketchy area.. the room was cleanish... kinda. Lamp and phone by bed did not work

Good stay for the price! I stayed a night in the hotel. Check in was simple and fast. The room was a good size for my solo travels. Parking directly in front of my room. Clean. Friendly owners! Would definitely stay again.

Awful Total negative. Price doubled from what was agreed online — no negotiation. No toilet paper - half plug-ins did not work - tv had PARENTAL controls. Breakfast - HA! Too many awful things — will NEVER stay here or recommend.

The worst Worst experience I’ve ever had! They refused to honor the price we reserved. They changed the breakfast to so late in the day we couldn’t use it (we had obligations at 10) and when we showed up in the afternoon it hadn’t been cleaned from the morning. The room smelled of cat pee. Judging from the dirt on the floors it wasn’t swept. The toilet paper dispenser was ripped out of the wall and hangers were missing on our arrival, and they used that as an excuse to enter the room without consent during our stay. The beds were so hard my kids complained. The pillows were less than helpful. They did bring us “extra” towels so there was enough for each of us to have a shower. The privacy curtain doesn’t even block the view Into the bathroom! And this is the first hotel room I’ve ever had that didn’t have a security chain. I’ve seen others complain about additional charges after, but we haven’t had that yet. I will update if that changes.