Hotel Toscana

房間很臟，床單上還有頭髮，酒店牆壁剛刷的都是油漆味，打電話給攜程客服協助退款説已經辦了入駐不給她退，換了一個房間是閣樓，還是又臟又破但是起碼沒味道了

酒店位置優秀，不過設施有點老舊，價格整個因特拉肯算便宜的，酒店有停車場一天14瑞郎，樓下有中餐，住店可以打9折

The front desk very friendly 😀

Stayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).

Mon séjour à l’Hôtel a été absolument fantastique ! Le lit était incroyablement confortable, parfait pour une nuit de sommeil réparateur. La connexion Wi-Fi était rapide et stable, idéale pour travailler ou regarder des films en streaming. La salle de bain était impeccable et bien entretenue, rendant chaque douche agréable et revigorante. De plus, les serviettes étaient d’une douceur exceptionnelle, offrant une sensation de luxe digne d’un hôtel cinq étoiles. Je recommande vivement cet endroit à tous ceux qui recherchent un séjour parfait !

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