martincC5553WX
22. kesäkuuta 2025
After a long and frustrating day navigating the autobahns of Germany, with roadworks, endless traffic, and drivers seemingly determined to get involved in avoidable accidents, I needed to pull over and recharge. I booked a night at NH Ingolstadt, and from the moment I arrived, the service was exactly what I needed. Sabine welcomed me at reception with genuine warmth. The sauna wasn’t on as it hadn’t been in use, but she kindly offered to switch it on for me and let me know it would take around 40 minutes to warm up. While I relaxed in the spa, she arranged for an ironing board and iron to be placed in my room. A small touch, but incredibly thoughtful. I saw her engaging with other guests too. Everyone was made to feel like the centre of attention. Nothing felt rushed or impersonal. Just really good hospitality. Later, I enjoyed a well-earned beer and some food. Moritz was looking after the bar and restaurant. Again, brilliant service. Warm, friendly, and completely professional. He created a relaxed, welcoming atmosphere for everyone he served. Great work, NH Ingolstadt team. After a chaotic day on the road, your kindness and attention to detail made all the difference.
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