Vieraskäyttäjä
30. huhtikuuta 2025
Disappointing Stay Despite Great Location
Rating: ★★☆☆☆ (2/5)
Stayed: 25th April – 28th April, 2025
We stayed at Sarovar Portico, Indore for three nights and were quite disappointed with the experience, barring its convenient location.
Food Quality:
On the night of our arrival, we ordered khichdi and chicken biryani through room service. The khichdi had a strong, unpleasant smell, and the biryani had undercooked chicken and stale-smelling rice. Thankfully, when we reported this to the manager, he acknowledged the issue and removed the items from our bill, which was appreciated.
Room Cleanliness:
The room left much to be desired. The bedsheets had stains and didn’t look clean. More shockingly, the wash basin had what looked like spit marks. When we reported this to housekeeping, a staff member did show up but said the stains needed scrubbing and couldn’t be addressed immediately. He did clean the table with disinfectant, but the overall cleanliness was below acceptable standards.
Amenities:
The hotel’s swimming pool is extremely small — more of a large bathtub than an actual pool. Definitely not what one expects from a hotel in this price range.
Location:
The only strong point of this property is its location. It’s centrally situated, providing easy access to most tourist attractions and key areas in the city.
Overall Verdict:
Unfortunately, hygiene and maintenance fell short of expectations. Until these issues are addressed, I wouldn’t recommend this property.
Käännä