Ramada by Wyndham Cleveland Independence

Could’ve been better but it was okay overall .

It is a poor rating. Room has not been changed since guest got here even though he put myself on the list. The trash cans are full. No fresh towels, no breakfasts as promised. A staff that doesn't care even though guest asked for these things to be corrected. Nothing works here. The vending machine. The ATM and a dummy phone in the room. It's loud, run down and not clean. Hotel really should reimburse for the stay. It's the worst experience guest ever had. None of the facilities work. No pool or jacuzzi. No restaurant. Hotel should be ashamed of themselves for operating this place in this condition.

Awful. I will never stay again. Hallways are dirty and paint chipping everywhere. My room, the bathroom toilet was not bolted down and there was not a toilet paper holder. The vanity was incomplete and holes in the wall. Breakfast advertised for the hotel. They served pop tarts and Capri Sun drinks. No water, OJ or coffee. Just a terrible experience. Needs some major renovations.