Hotel Arctic

非常感謝非常滿意

食物非常的讚！值得一住，也有接駁到市中心的車

Havde booket panorama cabins. Fantastisk udsigt men meget lille badeværelse og ingen plads til at pakke sit tøj ud. Ikke de ekstra penge værd i fht et andet værelse.

Das Restaurant ist sehr gut. Die Qualität der Speisen und der Getränke ist sehr gut und der Service ausgezeichnet. Allerdings lässt das Hotel selbst sehr zu wünschen übrig. Man verlangt sehr hohe Preise und bekommt einen sehr bescheidenen Service, der außerdem noch recht unhöflich und unfreundlich ist . Hier klafft der Anspruch durch den Preis das was geboten wird deutlich auseinander. Wenn man Preise von bis zu 600 € die Nacht aufruft, muss man auch die Leistung hierfür bieten. Das ist leider nicht geschehen.

Ho passato alcune notti in questo albergo in bellissima posizione. Dalla mia terrazza avevo una fantastica vista sulla baia e sugli iceberg che vi galleggiavano. Camera molto bella e pulita, letti comodi, bagno confortevole e molto “stylish”. Il riscaldamento a pavimento nel bagno è piacevole, si asciuga subito l’acqua che esce dalla doccia walk-in. Buona connessione wifi. Colazione ottima con buon pane e anche frutta fresca, molta scelta. Ho anche cenato due volte al ristorante dell’hotel, anche per me che sono vegetariana c’erano delle opzioni. Stupenda vista sulla baia anche dalle molte finestre del ristorante! L’hotel si trova su una collina un po’ lontano (ca. 20 minuti a piedi) dal centro della cittadina. Per le escursioni organizzate era sempre disponibile una trasferta in minibus. Anche l’albergo stesso offre una navetta per il porto, il centro e l’aeroporto.

I stayed at this hotel as part of a photographic group of 16 people in Ilulissat, Greenland. Upon arrival and check-in--(which I understood was 3 pm and I was early) I was greeted by a relatively unfriendly individual,( I believe his name was Axel), who rudely told me it was impossible to check in any earlier than our allotted time. I was okay with that but not with his lack of hospitality skills. I had the unfortunate displeasure of dealing with him on a few more occasions during my 5-day stay and at no time did his skills show any signs of improvement with me or any other guest I witnessed him speaking "down to." I was provided a standard room (200 wing) which had a nice view of the water, icebergs, and boats. The room had two single beds moved together to provide a queen. There was a desk and chair. The room was small but adequate for one person, and probably a bit tight for two. The bathroom was also small but again adequate and clean. Very limited soap, body gel, and shampoo. If you do stay here I would suggest bringing your supplies if you have personal preferences for the items you use. The towels were okay but not soft and thick. One window in the room was able to be opened. Dark-out curtains were provided for our 24 hours of daylight. Breakfast offerings included soft/hard-boiled eggs, scrambled eggs, fruit, cereal, yogurt, fresh juices, freshly baked sweets and bread, and good Greenlandic coffee. Items were regularly refreshed. Lunch and Dinners at the hotel were very good with an assortment of items to choose from. One night there was a wonderful buffet that included native specialties: muskox, reindeer, whale, seal, halibut--fresh and smoked, king crab legs, Greenlandic shrimp, assorted salads, fresh cooked whole grain breads, fresh baked desserts. the meal was truly a beautiful and delicious buffet of native foods. There are a few employees of this hotel who really stood out and bent over backward to assist in making this hotel a pleasure to stay in. I needed to spend one more evening here before my departure. ( I did have a reservation at another hotel but staying would save me from packing and unpacking to move). Axel repeatedly told me that obtaining a room for the night was impossible as they were fully sold out--- however, I knew there were flight cancellations due to the weather and therefore would have room availability. After being told one more time, "not possible" I went to the desk later to recheck. There was a gentleman named Kasper who managed to find a room not only for myself but others who were traveling with me. He was a king among kings. Not only did he exemplify true hospitality skills, but he was also a gentleman. He was patient and polite with everyone. He found each of our rooms by simply taking the time to look for them, something Axel didn't bother to do. Kasper was a lifesaver and should be acknowledged for his wonderful skills and personality. 4 other employees deserve kudos as well: Jacob, Ab