SM City Iloilo Complex, Benigno Aquino Jr. Avenue, Mandurriao, Iloilo City, Iloilo, 5000, PhilippinesNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
9/10
Mahtava
77 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.4
Mukavuudet8.8
Palvelu8.9
Puhtaus8.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(77)
Positiiviset arviot(75)
Arvostelut valokuvien/videon kera(15)
Mahtava yöpyminen!(20)
Ystävällinen henkilökunta(18)
Todella hyvä sijainti(17)
Kätevä sijainti(7)
Loistavat huoneet(6)
Sopii erinomaisesti liikematkoille(5)
Herkullinen aamiainen(5)
Kielteisiä arvosteluja(2)
재구언
Standard-huone
Majoittunut 4. 2025
Liikematkustajat
31 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.5.2025
sm몰이랑 연결되어있어서 위치 좋음
수영장도 좋음
Käännä
Majoituspaikan vastaus: Dear 재구언,Greetings from Park Inn by Radisson Iloilo!Thank you for your review. We’re glad you liked the convenient location and enjoyed the swimming pool.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Best regards,Aaron SusonDuty ManagerPark Inn by Radisson Iloilo
Vieraskäyttäjä
Yhden makuuhuoneen sviitti
Majoittunut 4. 2025
Perhe
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 13.5.2025
Great experiences with my Family
Käännä
Majoituspaikan vastaus: Dear Guest User,Greetings from Park Inn by Radisson Iloilo!Thank you for sharing your experience. We’re glad to hear you had a great time with your family during your stay with us.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Aaron SusonDuty ManagerPark Inn by Radisson Iloilo
MARIECAR DELA CRUZ
Standard-huone
Majoittunut 2. 2025
Pariskunnat
5 arvostelu
9.0/10
Mahtava
Lähetetty 29.4.2025
Nice location, near SM Iloilo.
Käännä
Majoituspaikan vastaus: Dear MARIECAR DELA CRUZ,Greetings from Park Inn by Radisson Iloilo!Thank you for your feedback. We're pleased to know you liked our location and its proximity to SM Iloilo.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Best regards,Aaron SusonDuty ManagerPark Inn by Radisson Iloilo
joshxxi
Standard-huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.4.2025
My sisters enjoyed their stay and the attendants were accommodating and helpful. There were varieties of food to choose from in their buffet. My niece loved her staycation as it was close SM.
Käännä
Majoituspaikan vastaus: Dear joshxxi, Greetings from Park Inn by Radisson Iloilo!I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Aaron Suson Duty Manager Park Inn by Radisson Iloilo
ElJo
Yhden makuuhuoneen sviitti
Majoittunut 2. 2025
Matkusta ystävien kanssa
1 arvostelu
5.0/10
Lähetetty 4.4.2025
The cleanliness of the place and rooms was good, but there were many issues with the behavior of the staff at the pool bar.
For some reason, they treated guests as if they were their personal friends, which felt very UNPROFASSIONAL and INAPPROPRIATE.
As it was my child’s birthday, I tried to coordinate food and drinks with the restaurant manager well before the day. I even left my phone number, but NO ONE contacted me even after more than a week had passed.
While I understand the need to save on electricity, the large lobby had NO AIR CONDITIONING, making it even hotter than outside as soon as we walked in.
The air felt stuffy and uncomfortable, which left a bad impression.
I used to visit frequently, but the hotel’s image has been steadily declining perhaps due to a change in management or poor oversight.
The overall experience is no longer what it used to be. Most notably, the food at the restaurant is now the worst part of the stay.
Käännä
Majoituspaikan vastaus: Dear ElJo,Greetings from Park Inn by Radisson Iloilo!I would like to sincerely thank you for taking the time to share your recent experience with us. First and foremost, I would like to extend my deepest apologies for the disappointment and frustration you experienced during your stay at Park Inn by Radisson Iloilo. We truly value your feedback, and I deeply regret that we fell short of the high standards that you have come to expect from us.I am very sorry to hear about the issues you encountered with our staff at the pool bar. It is never our intention for any guest to feel uncomfortable or unimportant, and I understand how unprofessional behavior can affect your overall experience. I have already shared your comments with our team for immediate review, and we will work hard to address this matter with the utmost urgency to ensure that such incidents do not happen again in the future.Additionally, I apologize for the lack of communication regarding the coordination of food and drinks for your child's birthday. It is incredibly disappointing to hear that your efforts to plan ahead were met with no follow-up. I can assure you that this is not the level of service we aim to provide, and I will be personally overseeing improvements to our communication protocols to avoid this type of oversight in the future.The issue with the air conditioning in our lobby is certainly concerning, and I apologize for the discomfort you experienced upon entering. Please rest assured that we are already investigating the issue, and we will be taking appropriate steps to ensure a more comfortable environment for all guests.I am also deeply sorry to hear that the quality of the food at our restaurant has diminished. This is something we are taking very seriously, and we are working closely with our culinary team to make the necessary improvements.Lastly, I want to acknowledge that you have been a loyal guest in the past, and I understand that this recent experience did not reflect the level of service you’ve come to expect from us. We are committed to restoring the quality and service that made you a frequent visitor, and I hope you will give us another chance to make things right.Thank you once again for your honest feedback, and please accept my sincerest apologies for the inconvenience and discomfort you experienced. If you have any further concerns or if there’s anything else I can do to assist, please don’t hesitate to reach out to me directly at [phone number] or [email address].Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn by Radisson Iloilo
Vieraskäyttäjä
Standard-huone
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
7.0/10
Lähetetty 1.4.2025
Room has smell
Käännä
Majoituspaikan vastaus: Dear Guest User,Greetings from Park Inn By Radisson Iloilo.I am reaching out to you personally as we would like to thank you providing your honest feedback on your recent stay with us. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Park Inn By Radisson Iloilo in the near future. Sincerely, Aaron SusonDuty ManagerPark Inn by Radisson Iloilo
dela cruzeduardo
Standard-huone
Majoittunut 2. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 1.4.2025
Good place as a base in Iloilo City. Close proximity to everything and Grab taxis are always available.
Käännä
Majoituspaikan vastaus: Dear dela cruzeduardo, Greetings from Park Inn by Radisson Iloilo!I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Aaron Suson Duty Manager Park Inn by Radisson Iloilo
Vieraskäyttäjä
Standard-huone
Majoittunut 2. 2025
Liikematkustajat
2 arvostelu
7.0/10
Lähetetty 21.3.2025
Room.is poorly ligthed
Bed too small
Käännä
Majoituspaikan vastaus: Dear Guest User, Greetings from Park Inn by Radisson Iloilo.I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Aaron Suson Duty Manager Park Inn by Radisson Iloilo
Vieraskäyttäjä
Standard-huone
Majoittunut 2. 2025
Liikematkustajat
2 arvostelu
7.0/10
Lähetetty 18.3.2025
相對周邊酒店還有待提高
Käännä
Majoituspaikan vastaus: Dear Guest User, Greetings from Park Inn by Radisson Iloilo. I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Aaron Suson Duty Manager Park Inn by Radisson Iloilo
Pu1121
Standard-huone
Majoittunut 2. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.3.2025
We made an on-the-spot booking, and everything went smoothly. The location is perfect, the rooms were clean, and the amenities were great. Since we were three adults and two kids, we booked two rooms, and to our delight, the hotel upgraded us to a connected room—which was such a thoughtful gesture! It made our stay even more convenient and enjoyable.
We truly appreciate the amazing service, and when we return to Iloilo, we will definitely stay here again. Highly recommended!
Käännä
Majoituspaikan vastaus: Dear Guest Pu1121,Greetings from Park Inn by Radisson Iloilo! I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Marlon ManaloAsst. Front Office ManagerPark Inn by Radisson Iloilo
Vieraskäyttäjä
Standard-huone
Majoittunut 2. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 13.3.2025
This hotel is in a prime location next to a premier mall. You are able to walk to the mall under cover directly from the hotel. The rooms are kept pristine with a good view of the area and amenities. The breakfast buffet is well stocked with an excellent array of items while the service there was outstanding. I do recommend the checking time be changed to 2:00pm so there are less people like us waiting to get their room.
It is very easy to get to tourist spots from here on various transportation options, such as Grab, taxi, and air conditioned mini buses.
Käännä
Majoituspaikan vastaus: Dear Guest User, Greetings from Park Inn by Radisson Iloilo! I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Aaron Suson Duty Manager Park Inn by Radisson Iloilo
Dave
Standard King -huone
Majoittunut 2. 2025
Pariskunnat
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 10.3.2025
Breakfast was a little pricey,but the service was good.
Room was clean....nice atmosphere, with music in the hallway....good touch.
Käännä
Majoituspaikan vastaus: Dear Dave, Greetings from Park Inn by Radisson Iloilo!I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Aaron Suson Duty Manager Park Inn by Radisson Iloilo
Majoituspaikan vastaus: Dear Guest User, Greetings from Park Inn by Radisson Iloilo!I am personally reaching out to thank you for providing your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Best regards, Aaron Suson Duty Manager Park Inn by Radisson Iloilo
Gerard Romay
Superior-huone
Majoittunut 1. 2025
Pariskunnat
7 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 2.3.2025
Best location!
Käännä
Majoituspaikan vastaus: Dear Gerard Romay,Greetings from Park Inn by Radisson Iloilo!Thank you! We're so happy to hear you loved the location. It’s one of the things we’re really proud of, and we’re glad it made your stay even better. See you again soon!Best regards,Aaron Suson Duty Manager Park Inn by Radisson Iloilo
Cansana
Standard-huone
Majoittunut 2. 2025
Liikematkustajat
21 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 2.3.2025
Great service however the hotel must operate all three elevators specially when hotel is fully booked.
Käännä
Majoituspaikan vastaus: Dear Cansana,Greetings from Park Inn by Radisson Iloilo!Thank you so much for your feedback! We’re really glad to hear you enjoyed the service. We completely understand your concern about the elevators, especially when the hotel is busy. We’re always looking for ways to improve, and your comment is valuable in helping us enhance the guest experience. Hope to welcome you back soon! Sincerely, Aaron Suson Duty Manager Park Inn by Radisson Iloilo