Signature London

The ambiance of the place was nice but the first reception we had was poor. The receptionist was on a call when we stepped in and made us wait before attending to us went ahead to give us the card to a dirty room without checking and then later gave us another room. We had to ask to be directed to the right room when it’s clearly our first time. I know they can actually do better.

Hi. I have a nice experience.

Location is hurible and hardly to find, so many heavy doors to pull find used towel

It was so so

Awful! •Condition of the room - The hotel is in disgusting state with broken fixtures and fittings, marks and dead flies squished on the walls and ceiling. •The sleep - Atrocious two hours broken sleep on a old lumpy mattress which didn't have a mattress protector or mattress caseing. • TV remote control - Arrived to the room to find no TV remote control. Asked reception for one which they did. Slight issue, however, it didn't work.

No Customer Service It was the third time I was staying at this hotel and this time it was awful, the room didn't had any windows and the air-conditioning wasn't working due to that the temperature of the room became very suffocating at first we thought it will be alright but in the night it became unbearable, I went to the receptionist and asked him if it can be sorted as it's really difficult to stay in that room and all he said is we did sent you an email that says your room is 1 double room, Ensuite, no windows, so we can't do anything about it,. I tried to explain him even if it says no windows there must be an appropriate temperature of the room so that we can spend the night the air-conditioning isn't working it was looking like it's never been cleaned from years and there's no ventilation in the room. But he refused to sort that out and said we can't do anything now it's your room that you selected, even though when I was booking the room it didn't said anything about no windows only the email contains those words,. Anyways my previous visits there were good but this time it's disappointing.