The Panoramic Getaway

massive big room (suite) had dining table and separate TV area with direct access to pool, stunning views from the room. Service was however a let down we ate in the italian restaurant ordered drinks which half came and half had to chased these were only soft canned drinks as is a no alcohol hotel. The starters arrived promptly and were delicious we only ordered 4 mains to share and 3 came out in reasonable time but everyone else had eaten and we were still waiting for one meal chased it up twice finally arrived we didn't want it. We complained to the server who told us that we should have informed them if we wanted to eat together! If they had informed us that certain meals would take longer we would have understood but to push blame on us was really poor service. The next morning we had no hot water in our shower my husband told front desk was told it would be fixed came back to find water still cold , stayed in room to show maintenance *** the problem of barely lukewarm water but he was telling my husband it was hot when it obviously wasn't they did finally fix it by the time we came back in the evening. Was a lovely hotel fantastic rooms, great views but the service was a real letdown .

We stayed here few years back. It's located 5-6 km away from main Munnar. The hotel is located at beautiful place. Property is very clean and well maintained. Rooms are beautifully decorated with mild fragrance of room freshner ,so soothing. Rooms are provided with balcony with seating where you can relax and have tea, coffee with unobstructed view of valley and mountain. Hotel is having temperature controlled roof top swimming pool. Apart from above one more swimming pool is there. The breakfast and food preperation have been amazing. As north Indians we hardly find our taste in most of Kerla but here you will like food as it's taste more inclined towards north. Overall I liked the place to relax and rejuvenate yourself. Highly recommended.

Amazing location and hotel Very nice in superb location Amazing pool at roof top, with beautiful sunset Warm hospitality Excellent support for activities

The property is amazing, really enjoyed my stay in their exec suite. The scenery is amazing, I'll definitely be coming back

Parfait Tres bonne hôtel Belle chambre Belle vue Bonne literie Bon restaurant Bon accueil toi étais parfait

Simply perfection. Elegant lobby and friendly welcome. Stylish rooms with stunning views. Impeccable service and spotlessly clean. Fine dining in two lovely restaurants. Heated pools with gorgeous views of sunsets. Zen garden and comfortable lounges. We were honoured with a candlelit supper snd amazing floral decoration of our room snd table. We had the best time snd will come again.