Devonshire Greens - the Leisure Hotel and Spa

The stay the first night was a disaster . Room bedsheets were not clean. WiFi never worked . Staff very unhelpful and rude at times . Extremely poor room service for basis s like water . No body listens . Had to call staff four times in two hours to get even a bottle of water

2 stars only for the buffet breakfast. Otherwise very average hotel. Good: Buffet breakfast is very good. Lots of options in veg and one chicken dish. The location is calm and quite. View opens to the valley. However the trees cover most of the view. Bad: The location is little far from the main road. The road is lonely and very narrow. The valley room was small in size. The TV is small with very limited free channels. Bed is also only queen size. There was no AC in the room. Keeping balcony doors closed can be stuffy. The kettle in the room is also plastic. No bottle water is provided. Toiletteries were only provided on first day. No restocking on subsequent days. Only a table tennis table and small gym. No recreational activities to do or any garden to roam around within hotel. Hotel restaurant food is also pricy as compared to other few places. Staff said no outside food is allowed which is wierd and wrong. They want people to order from their restaurant only. No other facilities like iron board, cloth hanger, safe or hair dryer were provided in the room. Internet speed was slow and gets frequently disconnected. Lots of misleading info is written in the room description. Eg:Free weekday newspaper, Premium TV channels,Coffee/tea maker,Free bottled water, Safe, Slippers etc. They should remove these if they dont intend to honour them.

The hotel and staff was very nice and helpful especially the cab that we got from the hotel and Mr. Deepu who took us around in Munnar was really sweet, helpful, punctual and kind person. The services of the hotel were also really quick.Would recommend this place 10/10.