Vieraskäyttäjä
21. tammikuuta 2025
We visited for our wedding anniversary, hoping for a special experience, but unfortunately, the stay was disappointing. The room was below average, with cleanliness being a major issue. It was full of hair from previous guests, and the bedsheets and towels were in poor condition. The glass window was also never cleaned, which added to our dissatisfaction.
We opted for the Crown Suite with a Balcony, thinking it was the best room in the property, only to find out upon checkout that it wasn’t. While the room experience was below expectations, the reception staff and hotel management were very supportive and friendly, which was the only positive aspect of our stay.
I hope the management takes this feedback into consideration to improve the quality of their rooms for future guests.
Käännä