Argo Inn and Suites

After making a reservation to meet up with a group who had booked at this hotel, I realized that I had gotten the dates wrong. My group of 7 had actually stayed there the night before and I was supposed to meet up with them in another state. When I called and explained to the front desk what had happened and was told it was too late to cancel, I requested that the amount charged to my card be applied to a future stay in August. I received no accommodation. I was told that not only was it too late to cancel but also too late to modify the reservation. I asked to speak to the manager "Sunny" and was told she wasn't in; that she's never in. I requested that Sunny call me back. She never did, even though I called back a couple of more times. The last time I was told that my message had been relayed to Sunny and that the reservation would not be modified. Considering the amount my group had just spent there, I expected some sort of accommodation, or at least the courtesy of a return call.

The hotel is older but somewhat updated. Clear creek is right behind rooms and you can open balcony door to hear it.

Staff were strange. One open my room door in morning to see if I was awake yet, the day I was checking out. I was just about to load my car when this happened. Couldn't leave the hotel fast enough.