Hyperion Hotel Berlin arvostelua

My colleague and I had pre-booked rooms with King-size beds, but we were given rooms with narrow Twin beds, which were uncomfortable. We were told that, unfortunately, there were no King rooms available, although judging by the light coming from the windows, half of the rooms appeared to be empty. The worst part was that the two of us were given rooms at the very end of the hallway on the ground floor, directly above the parking exit. It was unbearably loud starting at 5 a.m., making it impossible to sleep. On top of that, right above this parking exit, there was a flag with the hotel logo that was poorly secured, and it squeaked all night in the wind. From 5 a.m., deliveries began through the parking area, with carts rolling back and forth, creating an unbearable rumble and noise that echoed through the rooms. This is a very clean hotel with nice complimentary amenities like a restocked minibar, and overall it’s a good property. However, the way we were treated — being given the worst possible rooms — ruined the entire experience for us.