B&B Hotel Hyeres

Close to the train station. The receptionist was super helpful and welcoming. However, the linen had a smell which is difficult for me to adjust to. But understandable for it’s price.

Unfortunately I hadn’t a experience pleasant as expected. I arrived at the hotel exactly at 20h30 as requested. But there was no one there to handle the payment. After a long waiting time, finally someone showed up and said I should proceed the payment through a machine which do not accept cash. But when I booked I selected cash as payment method, once I don’t have an European card. The guy who “welcomed” me said it was impossible handling the payment and therefore I couldn’t stay at theirs place. I asked for the contact of the owner of the place, once the guy who talked to me it was only a guardian of the building. When she answered, the owner was upset about I having her personal contact and disturbing her late night and still said there was nothing that she could do for me. Hence I should find another place to sleepover cause she couldn’t either process the payment by cash at that moment and receiving it in next morning. I was lucky enough that there was another guy passing by at the place, who saw what was happening and he was so nice to offer me his card to get the room and I paid him back by cash. I’m really grateful to him, cause it was night, cold, I had many luggages, no other place to go and that hotel wanted just kick me out for something which is definitely their responsibility. Once they accept cash payment they must have a way to proceed those payments. I’m such disappointed about that experience and the service provided from that place. I strongly do not recommend it. They don’t care at all about the customer wellbeing.

PArfait emplacement et rapport qualité-prix

Accueillant propre Partir avant midi sinon vous ne pouvez plus sortir du parking mais quand votre voiture ne démarre pas..??

Chambre propre, salle de bain également.. Petit bémol nous avons eu un drap tâché, propre mais tâché comme s'il était tombé sur un sol sale.. la personne qui a fait le lit l'a forcément vu c'était à la place de la tête, pas cool !! Mis à part ce détail, rien à dire, c'est calme..

On peut faire mieux Hôtel facile à trouver disposant d'un parking fermé ce qui est pratique quand on vient de loin et qu'on ne connaît pas le coin. Accueil correcte et le personnel de l'accueil est professionnel. La chambre en revanche n'est pas à la hauteur de l'attendu. La porte laisse échapper la chaleur et le bruit de la rue est sensiblement dérangeant malgré la fatigue. la chambre est petite à mon goût bien qu'elle soit correctement agencée; je me cognais le coude en me brossant les dents!!! et pour couronner le tout, un lit qui grinçait. le lendemain, le petit déjeuner ainsi que le personnel ont été à la hauteur de la marque. Je pensais revenir lors de mon prochain déplacement sur la ville mais je pense aller essayer un autre endroit. Cordialement,