Park Continental

This hotel is very bed staff doing gunda gardi they charge double double payment..they doing very bed behaviour with guest hotel is one Star...room bathroom are very dirty not clean..Sheela and salman they doing gunda gardi actually..lady sheela crying 😭 for payment in the front of guest..my suggestion for all travel agents plz .. don't go with this hotel...u will regret if u book very bed experience with me and my travel agent...

Very much screeming staff manager.. Sheela / Shalman/ Md and front office manager. No body from the team was good and supportive . Infact one of their team person himself told us that it is very frequently the lady Sheela is not good , she dose the same act with everyone, many of people have complaint about this. We had our group there in this hotel dec 2024 last week , we had our booking for students group , which was noted by mail in hotel oct 2024, and advance was also deposited by our client. As per mail it was charge per person per night on quad sharing. But when group arrived to hotel , hotel alloted room as per their way and after this they send us bill very much different and forced us to pay the access bill also which was actually not (Rs 30-40 K) extra amount they calculated in bill . Knowingly they did fake entry in bill , Shown it there 5 person in each room , 4 person in each room , 3 person in each room, 2 person in each room.. But in bill they charged 4 per son for all room 3 sharing/ 2 sharing, and room which we did not take that also they charged. 35 pax as our calculations and tour coordinator but they charged 46 pax .. and group 2 total pax were 46 but they charged 56 pax By showing fake entry they imposed on us the extra Billing. And threat us to pay , or else stop the breakfast. Please do not do this hotel ever for any of your booking. Very very bad service/ staff/ room etc

Rooms are smaller tv is not working lots of follow up required if anything required breakfast is not got, cold and restless exhaust fan sound continuously and it's operated by hotel, no switch given in room

1. Intercom not worked 2. Wash basin water, not drain 3. Taxi booked, but the driver did not attend in time 4. Poor reception service while checkout early morning. 5. Expensive compared to service 6. Overall experience is not good.

Day 1 - check in, room allotted to me in 6th floor ( r. No. - 610) was not cleared after an early guest check out, when i reported this i was made to wait 15 min in reception and then the same room was allotted. I found a cockroach in bathroom and killed it. Day 2 - morning breakfast time was at 8 am, however it started at 8. 15 am. Evening when i came back my room was not cleaned and i finally asked for towels and water bottle which they provided. Day 3 - 4, same experience room not cleaned and dead cockroach was lying till i checked out

The hotel is terrible with very rude and arrogant staff. I reached there in midnight and when checked in room, no tea coffee sachets were kept in room. When asked for it the bellboy told me that tea coffe sachets will be given in morning. I tried to call front desk but the phone was not working. I went again down at 1. 00 am asking then for tea coffe sachets and after lot of struggle, they sent it to room. The phone hook in the toilet was broken hence the phone was hanged to the above steel structure and it was looking like some one has hanged the phone till death. The breakfast was very much basic and totally cold. Absolutely worthless hotel for 4000 plus. I will not pay even 1500 for this room and staff.