Vieraskäyttäjä
22. marraskuuta 2024
Be rest assured the sun hot at Victoria Falls, cool days here and there. The food is okay (standard) but there is room for improvement. Our rooms where clean but the product not so good especially the bathrooms. Be careful not to leave windows open cause there are baboons/monkeys who might invade in. Waiters at the restaurant need more training on the product knowledge. There is lady who seemed some what rude and not welcoming at the reception, even the way she spoke to her other colleagues was just not it, seemed timid (short with a wig blue uniform,might mispell her name i think itwas Cheidza or Chidza), she seemed slow and not sure of what she was doing as she took time. She didnt seem interested to talk to guests or serve as she kept looking at the computer. Overally the Hotel is gigantic, i would recommend to others but please train some of your staff members basic things like smiling.
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