Tru by Hilton North Richland Hills DFW West

This hotel is great with the exception of what seems to be sideline management. The lady that runs the front desk every morning has a horrific negative attitude and is rude and belittling to each customer. She deals with it was hard to see her treat people that way, and even harder when she did it to myself and my.Fiance as well.  often times no one will be available at the receptionist desk or other things that make me question the involvement of management also the ladies attitude is so terrible. There’s no way the manager has not got other complaints or hasn’t noticed it. She has got to go she should be a prison warden or something instead.

"I had an excellent stay / The location was perfect for my business trip, with easy access to 121. The room was clean, and equipped with all the necessary amenities, including a comfortable work desk and high-speed internet. The staff were incredibly professional and attentive, ensuring a smooth check-in and check-out process. . I highly recommend this hotel for business travellers looking for convenience and comfort."

Clean

Always very clean with a friendly staff!

비행기가 지연 운항되서 댈러스를 다음날 도착했는데 취소도 안해주는 호텔. 최악

Comfortable beds, good variety of breakfast. Indoor pool for the family. Great location, the mall and restaurants are nearby. I suggest you get anything on the 2nd floor. That’s where the laundry is lol