Vieraskäyttäjä
21. lokakuuta 2024
The hotel set up is lovely, each hotel room has all the amenities you would need on holiday. The staff at this hotel are fantastic, every member of staff are happy and smiley and wanting to please the guests. Our room was cleaned every day, clean towels, clean room, special gifts left for us on our return to the room was always a pleasant surprise. Fresh bottles of water provided free of charge. The food is good with a variety to choose from, great salad bar and a selection of desserts. The Egyptian restaurant as well as the Italian restaurant served delicious food with fantastic service! Always aiming to please. Yousef, Aiman and Nabil.... Mahmoud who made great pizzas and eggs... Only naming few, the staff were exceptionally welcoming and delivered a great standard of service. The beach is beautiful a few minutes away from our hotel room where there is the VITAMIN BAR! again the staff are brilliant! The bar staff are always happy and friendly in both the hotel and the beach. The staff have made our holiday memorable, literally all of them are happy and seem to love their job which is great to see! Beach towels are provided every day. One thing I felt was missing was the experience of the culture of Egypt. Many guests have travelled from both Poland and Russia and we felt the music and entertainment was catered more for them. It would have been nice to hear more Arab music as it's the Egyptian culture. Overall we enjoyed our stay but couldn't spend all evening listening to Russian and polish music, no disrespect to those from the country but it would be nice to hear more authentic Egyptian/Arab music as we are in Egypt. Security at the hotel is tight, not anyone can walk into the hotel which made us feel extremely safe, there is also cctv around the hotel and beach area.
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