Vieraskäyttäjä
24. kesäkuuta 2025
Just returned back from Steigenberger Makadi. We had a lovely peaceful and pleasant holiday. The choice of food was excellent considering the size of the hotel, we found the vast majority of staff to be warm and welcoming. The reason why I gave this 4 stars instead of 5 was there was an occasional very strong sewage smell coming up through 2 drains in the bathroom, one from inside the shower cubicle and the other by the toilet. This was reported and someone was sent to look who proceeded to put something down the toilet which only made the water foam up, this did NOT get rid of the strong odour. The same bad smell was also present in the gents toilet by reception. This was mentioned by myself to staff who said housekeeping would attend, but the horrible smell was still there the next night. We were kindly offered the chance to change our room, but after speaking to a couple of other guests they also said their room smelled at certain times so we decided to stay put. To summarise, I would recommend the hotel and would also possibly return in the future. I appreciate Egypt may have a problem with it's sewerage system, but it's not pleasant sitting in your room relaxing with such an unpleasant odour. Pool guys bringing your drinks work really hard as do the poor gardeners working in that heat, so 4 out 5 is an overall score from us.
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