Swiss Inn Resort Hurghada

Hotel is really nice and clean. Lots of restaurants with a good choice of food. When checking in Ahmed Mazhar and Mostafa were amazing and made me feel right at home. Sorted my room and managed to get my family close to me as I was here to surprise them. 5⭐️ service and definitely an asset to the hotel. Thank you again to you both. The pool is one of the cleanest pools I’ve ever seen. Entertainment staff really nice and helpful. Lack of things on during the day is the only thing I would say. Mohammed the housekeeper went above and beyond always to make sure we had everything we needed. Whilst all in all the hotel was great there are some things that let it down. In general all staff were helpful and happy, however as always there were a few that weren’t and wouldn’t do anything to help. Soft drinks are all bottles so it’s fine if you order a drink and it’s a fresh bottle but sometimes you get a bottle and it’s flat. Snack bar is poor and not much selection between the hours of 10am-1pm and 3pm-7pm there isn’t anywhere you can get a light bite. The marina serves some things but is very far away and not convenient if you’re at the pool. No chips or french fries anywhere. This was really disappointing, my mum and auntie loves chips so had to order them in the restaurant for $3 per portion. Not what you expect at an all inclusive. As I mentioned all in all we had a very good stay, I would return to this hotel definitely and had the potential to be an outstanding hotel.

Very bad service and staff working in reception

A nice family hotel. We enjoyed our stay and we would come back again

We booked the second grate! In the room there is no wifi connected and i was ask front desk, they answer me you need book the front row to have the wifi! Internet is such an basic service and we were stay in lobby almost for all day cause i need wifi to have smart working ! Out side of lobby ! No wifi! Rest is fine .

Die Zimmer waren soweit okay, Stand und Outdoor Pool auch. Der beheizte Indoor Pool konnte nicht benutzt werden, da er renoviert wurde. Bei dem kalten Wind im Februar ein Mangel, den wir leider nicht fotografiert haben. Folglich wurde der Mangel später vom Management des Hotels geleugnet. Bei einem „5 Sterne Luxury“ Hotel haben das nicht erwartet. Was völlig daneben lag war das Essen. Eine gute Betriebskantine ist hier um Längen besser. Alle Backwaren waren eingeforen und aufgetaut, der Fisch zum Teil auch. Ein no go für ein 5 Sterne Hotel. Wahrscheinlich haben sich die überwiegend russischen Gäste daran nicht gestört, für uns ist das ein Grund, nie wieder in diesem Hotel zu übernachten

Not the hotel we originally booked but upgraded by our travel agent. We had an amazing stay. The staff were excellent, very friendly and service was impeccable. Special shout out to the bar staff especially Amir. Perhaps because we were the only Irish couple there at the time but it did feel like the staff made an effort to get to know us by day 3 they knew I liked white wine with lunch and dinner and my glass was never empty. The food choices were great we had lunch in the main restaurant and then tried the various options in the evening with the BBQ and Italian being firm favourites. The hotel was really well located and we enjoyed an afternoon stroll daily into the town - soon learned how to say no thanks Already looking at a return trip next year.