Suburban Studios Huntsville University Area

The front desk staff did not know what they was doing. The first room they put us in didn’t even have a tv and was nasty. The second room only half the lights worked and the front desk just acted like they didn’t know what to do about it.

This was HORRENDOUS!! We didn’t get a sofa bed in our original room, so switched rooms, and our new room with two beds was the worst I’ve EVER stayed in. We had to go a whole night with no privacy blinds, we asked for trash cans for three days and never got one, there were roaches and bugs everywhere, no doorknob on our bathroom, no towel wrack, and bugs all over the bathtub and shower. If I could give negative stats I would. I asked for the manager to call about a refund and still have heard nothing. This is absolutely unacceptable and still want a refund. This was a complete ripoff.

It was a great price for having a kitchenette. There were no utensils of any kind but I brought coffee supplies from home and purchased microwavable food from the nearby Kroger. I never walk barefoot in any hotel I stay at so I always have flipflops. The non carpeted area did sound sticky under the shoes but I never felt it so can't confirm. The bed was very firm but comfortable. You have to use your key card to enter the building, even a locked door after the check in area. I always felt safe in the building as a solo female traveler. There was a homeless guy outside the building one day but he didn't approach me and I didn't feel unsafe. There is no housekeeping which was fine with me on my 3 night stay. I didn't need extra towels but not sure how you would get them if you did. There was no one at the lobby window during the mornings when I was there. The hotel was close to the convention center where I was working and made meals cheap for the trip because of the kitchenette so it was an excellent deal for me. Even though I saw one tiny roach on the table on the first night, I would consider staying here again for a business trip.

A tad expensive for a "bare bones" budget hotel and the "lobby/checkin" location is more like a police precinct HQ. The wifi is 1990s strength and speed is unsatisfactory any time there are more than a handful of guests in the building. All that is marginally unsatisfactory, but the reason no one should ever stay in this hotel if there are any other options is that the hot water heater doesn't work adequately. Anytime between 7 pm and 10 pm, there simply wasn't hot water. The front desk answer: "Wait a couple hours. There are too many people taking showers." Maybe in a third world country, but in America? Really? If I hadn't experienced it, I wouldn't have believed it was possible

Would not recommend. Trash still in trash can. Old food in the fridge. Roaches everywhere.

Ok