Hyatt Regency Dulles

숙박 내내 정말 만족스러웠습니다! 객실이 깔끔하고 정돈이 잘 되어 있었으며, 침대도 매우 편안해서 푹 쉴 수 있었습니다. 직원분들도 친절하고 세심하게 응대해 주셔서 기분 좋게 머물렀습니다. 위치도 좋아서 주변 관광지나 교통 이용이 편리했어요. 다음에도 꼭 다시 방문하고 싶은 호텔입니다!

We checked into the Hyatt Regency 501 at Dulles International Airport in Virginia. I didn't know why the deluxe king room I booked was changed to a double room. The most intolerable thing was that when I went to the bathroom to urinate at 12:30, the flushing system did not work and the toilet water overflowed. I hurriedly took a few towels to surround the toilet. I hurriedly woke up my wife and called the front desk. Although the maintenance technician came up to solve the problem quickly, I was dissatisfied with this room because I booked a deluxe king room without breakfast. Because I brought some special diet, I thought there would be a microwave in the room to solve the breakfast problem for our family, but there was no microwave in the room. Even urinating can cause the flushing system to not work properly. I have stayed in many hotels and often stay in Hyatt hotels. This is the first time this has happened. As a result, my wife and I are very upset during the tiring journey. It is now 2:00 in the morning. We can't fall asleep and rest well. I am very angry. This is also my first complaint on the Ctrip platform and the first complaint in my life. I hope the platform and the hotel will give me an explanation and solution. I am waiting for your reply. Thank you! 1.19.2025 2:00AM at Hyatt Regency Hotel, Virginia

是華盛頓機場附近酒店，機場shuttle很方便，每半小時發車一次。設施環境都很好，但是不提供免費礦泉水也沒有玻璃杯，不太方便。