Nice Residence Hotel Huahin

Nice place to stay

I booked the hotel but didn't stay because I booked the wrong date. It is true that the booking is under no refund if cancel or amend the booking. After realizing that my property was booked on the wrong date, I approached trip.com and they informed me that they would contact me back with feedback within 30 mins to an hour. I called them in the afternoon, and they finally contacted me back at 8pm. Trip.com called and told me that there was extra charge for changing the date and the extra charge had to settle within 30 mins. I agreed with the charge but I also told trip.com that I was not able to make a paymemt at the moment they requested. They didn't tell me that this is urgency. They only reschedule the call to the next day. In the next day call, they said they need to recheck again if the hotel still allowed the amendment and the charge could be higher than yesterday. I was frustrated. This is unproductive. They failed to make me understand why the extra charge was increased. This is probably the first and last time I would used this online travel agent to reserve my accommodation

住宅式酒店。我們訂的房型是一廳兩卧兩衞一廚帶陽台，陽台上俯視樓下游泳池。房間極大、廚衞設施齊全，非常適合長住的親子家庭。前台態度友善得體，英語流利。和周邊同類酒店相比，住宿價格非常便宜，極高性價比！附近有個“蟬創意夜市”，衹在每週五、六、日營業，步行可至，值得去逛逛。

Facilities are great. Location is good, easy to walk to the beach and get food. Staff are very welcome. I like the well care of beautiful garden made the environment so refreshing. For the shuttle service need to be improved, there was no driver while I stayed there. I would say it all GOOD.

It was good but base of bed bigger than bed hit my sheen a couple of times

The hotel room is clean and comfortable. Fresh towels and water replenished daily. The pool is very nice with a waterfall feature and beautiful gardens and trees on one side. It is just minutes walk to the beach and night markets. I would stay here again.