Baymont by Wyndham Houston North

This hotel looks nothing like the pictures on your website. The grass was overgrown, there were gunshot shells scattered throughout the parking lot. There were homeless people laying on the ground and begging for money. The ************ on this property was ridiculous and not hidden. The building was dilapidated and not kept. I was frightened to even get out my car. I called *********** to make them aware I even took pictures and submitted them to them. I was a single female by myself. They could careless about my safety. Yet, they called the hotel and Adres the front desk clerk stated that they could guarantee my safety. What? How in the hell could they guarantee that ? Then he stated that the homeless people were guest not vagrants! Really??? They are actually laying on the ground with baskets holding signs asking for money. I lost money ….I refused to stay and went somewhere else. *********** did nothing to assist me. They assisted this raggedy hotel to keep my money and not refund it. This is false advertisement! It’s looks like a homeless shelter. I will never utilize this platform again!! Run don’t stay here it’s dangerous and you will be in danger !!

The staff the first day i was here was horrid rude and just absolutely mean. Had me standing outside with all my stuff for 7 hrs trying to get my deposit. That was already covered by my third party booking

Daily room service, front desk morning shift staff helpful

Clean, quiet, good location! The pool is open and breakfast is good!