TownePlace Suites Houston I-10 East

Friendly staff , would have appreciated the cleaning to be offered daily but I do understand it’s a suite and not a hotel room. I did find a couple of hair in the tub when I arrived but nothing crazy.

The room had roaches

Good overall clean quiet

Christmas Stay My family drove in from Dallas for Christmas and stayed at this hotel. It was a convenient location, near my home and downtown. The front desk staff was wonderful and welcoming. The room was clean and very spacious. I will have my family stay here at this location in the future for sure.

Got the job done Nice stay. Close to the interstate

Customer service We checked in on Friday. The front clerk did not tell us about breakfast basically did not go over anything. We were not greeted either. Of course we were given towels but on Sunday morning I asked the same front clerk if we can get more towels ( checked in on Friday with my two children which are listed because I paid an extra $11.** per person for booking), she told me that u had to bring the dirty towels down before she could give more. First of all I request the first floor and received one on the fourth. This is my first time staying at this particular hotel and will be my last due time with the help of this particular worker. When I check out and she do not give excellent customer service I will be contacting you again.