Ramada by Wyndham Hounslow - Heathrow East

Everything is good

Overall was a nice hotel to stay while being in london, it was close to many locations such as tubes and stores Would recommend to people who want to come for a visit for a short stay. Although the beds are super soft but the staff were very nice.

Bed is no good and other is good

Food amazing however little shady regards their treatment towards an individual with life threatening allergies. Waiting staff assured the food contained none of her allergens yet she started to have a reaction on ingesting some of the food. Antihistamine tablets reduced reaction thankfully. My colleague asked to see the ingredients and all foods offered. This was never produced although asked for several times. The kitchen changed her food upon request. Pudding arrived with the comment “ this contains non of your allergens but we cannot guarantee that ingredients sourced have not been contaminated with nuts in the factory “ So my colleague was being handed the responsibility of Russian roulette with her pudding ! The pudding was refused. Ingredients list again not given on request and her pudding was exchanged for fresh fruit. Appalling service for someone that could literally lose her life from anaphylaxis.

非常喜歡這家店，沒有花哨，實實在在的優質服務，老派裝修和風格，大尺寸書桌簡直算奢侈，這裏一切都讓人很舒適，價格親民，是這一帶最好的酒店。

Stayed here as part of a Caledonia coach trip, I was pleasantly surprised, nice clean spacious room, lovely fluffy towels. Bar area small but ample, staff friendly. Breakfast was nicely cooked, restaurant area nice and clean. Reception staff, smart, friendly and polite