Hotel Ciputra Cibubur Managed by Swiss-Belhotel International arvostelua

Expect nothing less from ciputra group hospitality. Great job

Saya booking dari tgl 5 februari 2025 untuk check in di tgl 26 April 2025. Jelas tertera kamarnya adalah NON SMOKING. Tapi, begitu saya check in dan masuk ke kamar, kamarnya BAU ROKOK. Saya langsung telpon ke resepsionis untuk minta ganti kamar ke Non Smoking, tapi info resepsionis kalo kamarnya full. Kalau mau ganti kamar harus upgrade dan bayar 300rb. Saya protes kenapa dikasih kamar Smoking padahal saya pilih yg Non Smoking. Mereka infonya kamar ditentukan saat check in. Jadi mau kita bayar kamar yg sesuai dgn keinginan kita, nanti mereka yg tentukan sesukanya saat check in. Sangat bad service.

Mengesankan

Semua bagus dan bikin nyaman hanya toilet sj saran ada kran dibawah untuk memudahkan berwudhu bagi yg muslim. Semua ok

Tenang dan bersih

*有一晚回來門是沒有解鎖關上的，嚇了我一跳，應該是打掃衞生的忘記了 有黴味 靠近電梯口房間，還是一點吵的 真誠微笑，還能記住名字 早餐豐富 樓頂泳池，風景不錯 健身房小，但可以滿足健身需求 Spa比國內稍便宜，水平一般吧

房間非常乾淨整潔！安靜！服務周到

地點方便 短暫停留休息是不錯的選擇

Lovely hotel staff, very diligent and kind. Good breakfast and varied choice. Room was abit noisy from traffic of tue side of the hotel which is next to the road but on other side of hotel it is quiet.

Room is spacious and value for money paid. Staff are friendly and helpful. If hotel could provide hand shower that would even be better.

lokasinya bagus, sarapan enak, hanya paa check in agak lama mungkin krn pd saat itu terdapat lonjakan tamu

Located next to the shopping mall. The room is large. Breakfast is normal. Staff are friendly. Window viewing the highway but it is not noisy.

Good hotel

The hotel is conveniently located next to the Shopping centre. It has a good breakfast buffet selection. The roof-top swimming pool comes with a mountain view. Some hotel staff are helpful and friendly, while others aren't. The hotel needs to improve its cleaning.