Vieraskäyttäjä
29. helmikuuta 2024
"Spa": After upping our room package to include the "spa" we were told that the "spa" no longer included a hot tub. That missing element should have been conveyed before hand. We could not find the spa robes and neither could the hotel super. We had to call the owners. who were not on site, to get them. Waiting to use a spa that you have paid for is Not relaxing. The "spa" shower had almost 0 water pressure and the shower floor was dirty. The heated floor room was nice in concept; however, the room had a bunch of pillows strewn about the perimeter but none of the pillows had removable covers and it did not seem that that the pillows were changed regularly. If it's a spa, the pillows should be per customer. Why would I want a used pillow? The sauna was really the only space that worked. There were no instructions for saune and I ended up burning my hand when pouring water on the rocks (I'll accept human error on my part for the burn). Room: comfortable beds and the bathroom had a shower with lots of pressure and adjustable head. We were the only customers, and all the other un-occupied rooms were open for us to walk through. It was a bit creepy to be the only customers. Lobby: was desolate. The lobby was open/unlocked to the street even though there was no night manager. There were (3) of us in our room but if it had just been myself I would have felt very unsafe, As an architect I was looking forward to staying in this historic hotel. The place has so much potential and it is sad that it is not being realized.
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