Kuumat lähteet hotellit kohteessa Abuta District

"The housekeeping service is not professional, they placed our pyjamas and personal items originally in bed next to our suitcase wheels (and other not clean area) while they changed bed sheets for us. Then we asked for laundry service of those items, the next day they returned the items to us, and half of them were still wet. We were quite frustrated by this . Also the locker room arrangement system was not updated effectively: My room number was updated for upgrade and obviously my assigned ski locker was not tied to the updated room #, then one night, i found my ski locker was emptied out! (because they thought i had checked out, based on the old incorrect room number). Luckily their staffs kept my stuffs and i found them back... Other than that, we are satisfied with the facility/ reception staff service/ location. We are especially satisfied w the staff - Harry for his servicem"

"Probably the world’s best hotel with impeccable service rendered by superb warm & ultra friendly professionals. We can behold the most awe-inspiring & panoramic view of Lake Toya ⛰️ right from the comfort of our hotel rooms, New haven of happiness discovered on earth 🌈 Most grateful to Ms Harada San (Front Office) 🩷🩵whom went beyond the extra mile 🛼🛼 to create wonders & innovate lasting beautiful memories 📸 for our 🎂 & wedding celebrations 🥂🍾 with her magical touches. WOW, it’s truly unforgettable for a lifetime 😘 This is definitely the best place which warms our hearts 💕 in Hokkaido Sapporo Lake Toya 🇯🇵 & we desired to call “home sweet home” 🏡 during an icy cool winter ⛄️❄️ 🧊 . Most impressive oishi & extensive buffet spread with succulent fresh seafood 🦞🪼🦀🐙🐠 & Hokkaido waygu beef 🥩🍖 for pampering indulgence. There’s even an onsen hot spring spa on site but we shy shy to use. Highly recommended, excellent job well done ✅"

"Ehkä paras hotelli, jonka olemme oleskelleet Japanissa. Kaikki oli täydellistä ja henkilöstö maksoi huomiota yksityiskohtiin joka kerta. Muista vain ottaa yhteyttä hotelliin etukäteen, jos tarvitset siirron JR Toyasta hotelliin. Hotellissa oli paljon pelejä pelata ja näköala järven oli hämmästyttävä. Loungealueella on baari niille, jotka ovat alkoholissa. Huone oli tilava ja super mukava korkealaatuisia tiloja tarjottu. Erityinen kylpyhuone oli myös upea. On kahvinkeitin ja tippa kahvinvalmistaja, joka oli mielenkiintoinen kokemus. Aamiainen ja illallinen olivat myös erittäin herkullisia yläkerran ainesosia. - Hyvä."

"Lake facing.  Nice and serene view.  Rather old and dated.  Needs a refurbishment.  We had tatami mat room which takes a bit of getting used to for the tatami smell.  Big room. But very small toilet.  Could have made the toilet bigger and ditch the useless storage cupboard next to the door.  Beds need to be upgraded.  Old and mattress far too thin. Breakfast and dinner were so-so.  Only plus points are lake facing and cleanliness is acceptable.  Free carpark next to hotel."

"The hotel is really really old. If you like nostalgia kinda vibe, this is it, it feels like it has not been renovated since opening 😅 room is spacious enough for 2 person. The only thing good about this hotel is the view. It's just too pretty sitting my the window looking at the beautiful lake toya especially during sunset time. Breakfast is just alright, nothing fancy but good enough for a simple breakfast."

"The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much. Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it."

"We had an exceptional family stay at the Toyako Manseikaku Hotel Lakeside Terrace! The views of Lake Toya from our room were breathtaking.The buffet dinner and breakfast were fantastic, offering a huge variety of delicious food for everyone. A major highlight for us was relaxing in the onsen with its stunning lake view. The staff were incredibly friendly and helpful throughout our stay, making us feel very welcome. The rooms were clean and comfortable, perfect after a day of exploring the area. We highly recommend this hotel for any family visiting Lake Toya!”"

"The service here is truly next level—warm, attentive, and consistently thoughtful throughout our stay. One absolute highlight was the 8-course dinner set. I highly recommend it to anyone staying here; if you visit even once, the 8-course experience is a must. Since there isn’t much around the area, choosing the hotel dinner is definitely the best option—and it’s worth it. The hotel itself is incredibly chill and relaxing, perfect for unwinding. They also provide a shuttle bus to nearby attractions, which makes getting around easy despite the quiet location. The views are beautiful, especially overlooking the surrounding nature, and every detail reflects top-notch service and genuine hospitality. Overall, a peaceful retreat with outstanding food, stunning views, and exceptional service. Highly recommended for anyone looking to relax and be well taken care of."

"Been to Niseko for skiing for 3 years. This is honestly the best price-to-value hotel. You get every essential things, location, ski-in-ki-out, and onsen."

"The biggest issue I have from the stay was that it was too short. The ryokan was awesome - very cosy and spacious for a double room. The place may be old, but certainly gives off the grandma’s place old but cosy vibes. Usage of the washing machine is free, and located just right outside the public bath. You can rest outside on the sofa after your bath while waiting for your laundry. The ryokan’s location is superb - walking distance to the nearest bus stop and to a bunch of convenience stores, drugstores and restaurants. As I was travelling during the long fireworks display period, the ryokan’s location is the best as the fireworks display is right behind it (or right in front of your window). The place may not be so well equipped like your typical hotel in the cities, but it’s definitely enough for simple travels. Would love to visit the place again"