Hotel Hills

This is the 3rd time I have stayed here in this hotel. Every time, the experience has been increasingly bad and terrible. The service in the restaurant takes loooong… time to get any thing, even a glass of hot water. The staff at reception has been extremely rude. He did not allow my guest to meet me at my room. I was forced to pay double room charges just make him to allow my guest to meet me in my room. When I called the GM Shankar, he was rude to the core and did not even listen to my request. On top of that he was saying that this is a universal rule not to permit the any one to meet the in room guests in the room. That is ridiculous to the core. The TV doesn’t work most of the times as they don’t recharge the dish connection. Room Service is highly pathetic I didn’t get the basic items even after very specifically mentioning that. It took 20 more minutes with 5 calls to Room Service and a meeting with the F&B Manager Mani to get onion slices. Pathetic to the core. The health tube is leaking so heavily in the toilet. No toilet papers. This is supposed to be a 4 star hotel; I won’t even equal this to a small lodge. The entire money and time invested is completely wasted. I would strongly recommend people not to use this hotel. It seems somebody has invested nicely in this hotel and given to completely useless people to run it.

It's good to stay & service is also excellent. Food quality is good. We really enjoyed it. Room environment is so good.

Excellent stay. Specious rooms. Delicious food.