Extended Stay America Suites - Philadelphia - Horsham - Welsh Rd

It Needs More Cleaning..Mopping more often..

The first room was dirty, and very dingy! I pulled the sheets back and an earring was just laying there. The tub was filthy, and the room had an odor! The 2nd room was a little better, but as I was trying to settle in, the attendant told me he could not sell me that particular room for some kind of reason. The third room was the better out of the rooms offered, but it was still just too much to have to go through. The attendant was very nice, and tried to be as accommodating as he could within his capabilities. The attendant was the ONLY staff member in the building, and he informed me he’s actually maintenance, but no other department employees showed up to work, so he had to do everything. While he was checking me in, some other guests came down and complained about dirty cups being all over their room. I would NEVER come back to stay at this hotel ever again!

The location and staff were wonderful. The heater made noise all night, every night, and most of the wall plugs were loose. Both my husband and I use C Pap machines, so it was a little iffy if our machines were going to stay plugged in all night.

Always my first choice when looking for a place.

Location good . Cleanliness decent. Relatively safe . Good parking

There was an issue with the staff being unable to make hotel room keys. However, they were very accommodating in walking me to my room when I returned from an outing. Thanks staff!!