Gatwick Inn Hotel - for A Peaceful Overnight Stay

It was a worm peaceful stay

We had a good time there. Clean, service was decent and Sainsbury’s is opposite to the hotel.

Nice hotel really enjoy my stay,really friendly and clean,everytime I need something always the are in there to provide,coffee water biscuits anything,I will stay in this hotel in the future,really enjoy my stay,staff is really good,nice and quiet in the night time

Absolutely appalling! I checked in at midnight. On arrival the hotel front door was wide open, opposite the front desk with no one manning it. My room key (for the room right next to the front door) and a document with all of my personal details was left next to it. This is not only exposing my details to the random public but also my room key… anyone could be in my room… both these things are serious safety threats. Once I entered my room… I was SHOCKED at the disgusting state of it. Absolutely disgusting, covered in dust, dead bugs everywhere, stains on the sheets, cobwebs on the ceiling (the list goes on but I have attached pictures for proof), and to top it off there was no towel provided… I dread to think what hidden germs and bacteria were hiding in that room. It was an atrocious experience, I didn’t sleep a wink as I was conscious that someone could walk through the front door of the hotel and my room was next door, and also because of how disgusting the room was. I tried to contact the property, but I kept getting ignored or told ‘property non-refundable’. Of course I deserve a full refund but I didn’t even get an apology. DO NOT BOOK!

DO NOT STAY HERE, 4/9/24. We left soon after checking in. Shame we paid to keep our car there for two weeks. The Victorian house is absolutely filthy, run down and just a money maker for the owner. Our Room 203 was disgusting and certainly hadn’t been cleaned. We had to take all our heavy luggage up as there are no lifts. We had to get the receptionist to bring the Hoover to clean the carpet as it had crumbs all over it. He did apologise. The bedroom furniture was thick with dust as was the tv. The sofa was stained and we were itching. The tea making tray was covered in dust, so were the glasses and cups on it. There were no tea bags or coffee, only one sachet of sugar. The duvet and pillows were feather and heavily stained, the covers didn’t fit. The bathroom was grim, the shower tiles were all cracked and the toilet had skid marks in it. We quickly up and left and went to the hotel down the road. Why they offer this hotel through Holiday Extras is beyond me. The receptionist followed us out asking why we were leaving and we said it was filthy. If I could have left no stars I would have.

Gatwick inn is a dated hotel, it's clean and offers a good bed, clean bed linnen and clean towels. The rooms i saw do not resemble the pictures The hotel is covered with wall to wall carpet, rooms hallways and reception. however on my floor there is a single bathroom with a small shower a single sink and a wc for 1 floor with at least 4 rooms. I was in a twin bed room the beds can be linked together, the linkages were sticking out and i hurt myself on them.