The Colonial at Jaguar Reef

Wonderful beachside resort Loved our stay in the Mahogany beachfront suite. The hotel grounds were spotless and the staff was always available for anything we needed. Enjoyed lunch in the main restaurant and had a nice dinner at the pizza restaurant. Tried to get ceviche one evening but they were closed at 7:10 despite a posted closing time of 7:30. Kayaks and a sailboat are available for guest use and we found them to be in good condition. The location is a bit out of town so you need some kind of transportation if you want to leave the resort. We used the complimentary bicycles to go to Hopkins Village during the day but the bikes are not an option for dinner as they have to be back by 5pm. We would stay again.

Lovely beach our room amazing and staff so friendly and helpful

We will be back. Thank you to all staff for a incredible experience. !!! Mark & Sheila

This is a lovely hotel and the staff are amazing and very friendly… Nothing seems to much for them and they are willing to accommodate any requests The beach area is kept clean and tidy with the adjoining properties that are part of the same group offer the same levels of service. Full of different characters and you can’t visit without speaking to Captain Larry, he is knowledgeable about the surroundings and able to offer great advice on places to visit….

The room was very nice. The dock bar and ceviche bar were a great. Loved jumping in the water from the dock.

The location is outstanding! The cove is so calm and perfect for swimming. The water is warm and very clear, and the sand is soft with no rocks or coral to hurt your feet. A lot of beach resorts look great in pictures, but aren't actually nice to swim in. This one is one of the best we have visited. Being centrally located, you have access to many different excursions. You can take snorkel trips right from the hotel's dock, and the reef is exceptional. There are also a variety of trips you can take to see nature, zipline, etc. The concierge Greg was extremely helpful in setting everything up for our family. This was a great option for an extended family trip. Our family enjoyed kayaking, paddleboarding, swimming in the pools, and hanging out at the bars, especially the one on the pier. It was easy to meet up for different activities or meals. The facilities are very nice, with spacious, comfortable, and clean rooms, good food and drinks, and a friendly staff. There are also a few restaurants within walking distance from the hotel if you decide you want a change from the resort's dining options. Our trip did hit a few snags. One room didn't have hot water for a couple of days, but then a maintenance worker showed us that the shower handle needed to point in a different direction for the hot water. We still weren't able to get hot water in the sink though. I recommend being persistent in having this issue addressed if this happens to you. It rained heavily one day and so we had to cancel an excursion. We went the week after Christmas, and there were a couple of very large family groups that monopolized some of the facilities, and then complained loudly when they felt they weren't getting everything exactly as they had planned. Just a heads up, the tourism season starts in December, so many of the workers at that time were brand new. They were still very friendly and tried their best. Have patience with everyone, and understand that travel always brings unexpected surprises. Overall we had a great trip to Jaguar Reef and would recommend!