Li's Chain Hostel

態度惡劣，晚上19:00給入住，東西還不給寄存，還另外收8元税費，房間床鋪腳都伸不直，衞生間地面有蟑螂🪳，攜程這麼讓這樣的環境掛名下！

一点服务也没有，我订的是双房，說是没厕所，要我加一百元，我理淪他説五十，我为怕他不租给我，我站ES街上，德墓过舊時公寓，冲凉冇熱水，乜都冇

The most terrible hostel ever. From reception to Room. Be aware to those who will book a room specially when you get a dormitory type. The old guy from the reception will scam you. He will tell you to “ you want a room with only 6 people inside and have a toilet” give me 50HKD. if not your room supposed to be with 20 people. Don’t fall for that trick. He is doing that to every person who book mixed room.

the floor was easily founded (take the A lift at Chungking Mansion). honestly it’s not so bad for one or two nights, the room & bathroom are quite clean, the hostel room is just old & cramped like a typical HK cage home. both waiters, the young guy & the uncle are very helpful & friendly. you can pay the deposit, additional service & tax with HKD cash only

This is the worst place we’ve ever booked. The old man behaved terribly and his attitude traumatized us. We deeply regret booking this place. The room was too small and had no ventilation or windows. The air conditioner was filthy. The linens were itchy and smelled foul; the pillows smelled as if they had never been washed — I almost vomited when I smelled them. We felt so itchy, but we arrived at the hostel at 1:00 a.m. and had no choice but to stay. One of the worst things that happened was when the old man cursed at us and shouted after I asked an important question about the room. We felt unsafe because of the owner’s hostile behavior. He also charged us an extra HKD 150 in addition to the HKD 100 deposit, even though we had already paid online by credit card. We felt like we were scammed. Additionally, the owner acted like a manipulator and made us feel as if we were the problem. He tried to gaslight us and behaved in a narcissistic, it dismissive way — he would not accept side comments, became angry whenever we asked questions, and refused to listen. His hostile, uncooperative behavior made us feel intimidated and unsafe. We emailed Trip.com about this matter and requested a refund since we used only one night of a five-night stay. Unfortunately, they could not help because of their terms and conditions. However, I believe this is an exceptional case: the property did not provide the amenities listed, and they gave us a completely different room from the one we booked. Please, Trip.com, do something about this matter. We trust your business, but it seems you are not protecting customers from this kind of shady behavior. Thank you.

Booked the room but we are trasferred to another block. maybe the same owner. we were advised to upgrade room and paid more. 100hkd for the deposit. it will be given though when check out. check in at 7pm. check out at 9am.