Renaissance Harbour View Hotel Hong Kong

Good location and nice harbour views. Lots of eatery areas nearby, within walking distance.

They provide excellent service. They accommodate our request to change to a room with better view.

Gradually the hotel is shifting itself from a nearly 5-star hotel to a 3+ to 4 star business hotel. The children playground on 11th floor was gone and changed into an artificial grass covered empty area with a super small mini golf link like space. Lifts are always in maintenance with at least one out of service. It’s unbelievable this condition lasted for over 1 year already as we do very frequently stay in this hotel and witness its slow progress. It’s still a nice hotel to stay for business trip, especially having conference in the nearby Hong Kong exhibition end conference center. But for leisure or family trip, not a recommended one anymore.

The room was clean and spacious considering the average size of rooms in HK. Would recommend this hotel for a good view if you’re looking to stay somewhere around Wan Chai.

The service is extremely not good.  QR code for inhouse dining cannot not be accessed.  When telephone operator, no one answer.  After a few try and wait for a few minute, finally reached the operator but assistance was not properly provided.

A salad hotel on top of the convention center we didn’t go to the convention center, but we loved the location of the hotel.

Location is just next to the convention centre that makes life easier to walk to the exhibition. Only thing that HALAL breakfast buffet need to be prepared and make sure its really HALAL and not just placing HALAL Cert and green color stiickers. HALAL involved more than just not serving pork. I saw some food are placed next to bacon which is not welcoming. Kindly advice Chef and FB Manager to look into really following stricter HALAL certification and not sharing same cooking utensil also yea.

Very disappointing New Year’s Eve experience We chose the Renaissance Hotel to spend New Year’s Eve with our family, expecting a comfortable and well-organized stay, but unfortunately the experience was very disappointing. We booked a room for four people, yet upon arrival the hotel was unable to provide extra beds for our children. As a result, I had to improvise sleeping arrangements myself, which is unacceptable for a hotel of this category, especially during a premium period like New Year’s Eve. There was also significant confusion with the laundry service and food service, showing a lack of coordination and attention to detail. We ordered a fruit platter, and the fruit was not fresh at all, which further added to the negative experience. Additionally, the so-called “garden view” was actually a view of a construction site, which was very disappointing and misleading. This should be clearly disclosed, and the pricing should reflect the real view provided. To make matters worse, we paid more than 1,000 euros for this stay, yet we have had much better experiences in lower-tier hotels in Hong Kong. The overall value for money was extremely poor. Overall, the stay was very uncomfortable and poorly managed, far below expectations for a Renaissance Hotel. Not recommended.

The hotel is a bit old, some places in the guest room are not as clean as expected. Noise by the performance on Friday evening with the very noisy music is not everyone’s cup of tea! It is better to be in closed door to be enjoyed only by those who love such music!