Breakfast options for guests are very limited. I wish there was at least one healthy option.
Quality of cleaning service is not superbe. E.g. left used face towels in the room and did not clean the coffee mugs
Käännä
Majoituspaikan vastaus: Thank you very much for choosing to stay in our hotel and taking the time to share your experience. We sincerely apologize for the inconvenience caused to you by the Breakfast options and the room clean up arrangement for failing to meet your expectations. We will review this with the relevant departments seek for necessary improvement action. We are extremely grateful to you for sharing your feedback with us as it enables us to monitor our operations and service standards more closely. Customer satisfaction is the purpose of our service! Please rest assured that we shall do our very best to continuously improve upon. Again, please accept my sincere apology for the incident and causing an uncomfortable feeling on you. Thank you for your stay and review. We would be honoured to welcome you again in the future! Sincerely, Raymond LiHotel Manager
Loved my stay at Page148. They provide great coffee in the rooms as they have a good coffee roaster associated with the hotel. Sadly the tea provided is nowhere near the quality though — for HK I’m sure they could do better there.
Also love the sustainability and access to filtered water in the hallways. The views are fantastic towards Lion Rock at the back of the hotel. If you’re a westerner unused to how narrow and high buildings in HK can be, sleeping in the room at the end of the hallway can feel a little ‘airy’, in a good way.
The staff is lovely. Also please note that Trip is pretty much the only booking site that has all charges included from the start. Booking and the hotels own website can give you an unpleasant surprise towards the end of your booking confirmation or even on arrival.
Käännä
Majoituspaikan vastaus: Thanks for choosing to stay with us in your Hong Kong trip and taking the time to share your recent experience with us. We are glad that you enjoyed our hotel's services during your stay. Customer satisfaction is the purpose of our service, we will share your comment about the tea to our Page Common Coffee House team and work hard to maintain our top-quality services and impress you again with your upcoming stays with us. Thank you again for your valuable feedback and we look forward to your visit again!Yours sincerely,Raymond LiHotel Manager